This company talked me into having "Crown Seal" installed on my chimney to prevent against water intrusion. They gave me a document stating 10 year warranty. Recently the company inspected my chimney and told me I needed to have the crown repaired (the seal had failed and it was within the 10 year warranted period). Numerous attempts to get them to honor the warranty have failed. They will not reply to letters or telephone calls. Don't do business with this company!
Posted: 7/08/2011 • Link to this review
This company contacted me and my first mistake was not making sure they were licensed; I had only hired them for a $49 inspection and $119 chimney sweeping. But they told me my chimney was unsafe and charged me over $2000 for the parts. A little investigation on-line quickly showed they had charged 3 times as much as other companies and they were not qualified to do the repairs. I was only able to get a partial refund, so their inspection cost me $499.99 and that's not a bargain.
Posted: 6/06/2011 • Link to this review