Here at City Locksmith Services We are a full service Locksmith company in Boston, MA metro area, that proudly provides Locksmith services throughout our fully equipped service vehicles and technicians are available for all your Locksmith needs Residential Commercial and Automotive and Emergency Service 24 hours a day 7 days a week.
It might seem like I'm exaggerating when I say that it was a locksmith company that provided me the best customer service! Long wait times, unexpected delays, constant rescheduling, no attention to customer needs are a few things that irk me. However, City Locksmith Services had managed to set up a seamless operational process in place that allows customers to experience superior services . Right from the dispatcher handling the phone call to the technician tackling the actual issue, these guys are total pros. These guys rushed to my spot within minutes just so I could get a copy key made. That's a level of service I'm yet to receive from any other company in Boston, MA. Highly-recommend them for their timeliness! If you schedule an appointment with them, the only person who could be late for it is YOU and not them! Bowled over by their services! City Locksmith Services is no.1 in Boston, MA. Definitely calling them again!
Posted: 11/17/2017 • Link to this review
Thank you so much for being so responsive. After returning home from school and waiting hours for me to get back home, my son admitted that he'd lost the extra key I'd given to him. I needed a spare key right away so he wouldn't be left standing out again. But the problem was, there wasn't anyone who was ready to get there and make one for me! A few bailed out, a few didn't answer the call and another firm hung up on me stating they cater only to emergencies. Fortunately, City Locksmith Services understood my predicament and the dispatcher deployed a technician to my place right away! Timely services and completely reliable for 24/7 services! If you're looking for a locksmith firm in Boston, MA, I don't think you can find a better one than City Locksmith Services.
Posted: 10/23/2017 • Link to this review
Here goes my first ever negativity-free review: City Locksmith Services was nothing short of perfect, and being the insane critic that I am, it stumped me when I came to realize that City Locksmith Services just didn't have any flaws. Right from the rep who answered my call to the guy, David, who came over to get copy keys made, these guys were complete professionals. He came with a full set of tools and had a wide range of key blanks loaded up in his van. It only took him fifteen minutes to get the job done - Great service, flat rates, skilled team! City Locksmith Services could teach other companies in Boston, MA a lesson or two! Five stars!!!!
Posted: 9/21/2017 • Link to this review
Been a loyal customer of City Locksmith Services for around 4 years now! I've never really found another match for them in Boston, MA. Professionalism coupled with affordability makes them the best. I've called them over lock repairs, door installation, spare keys and they've even saved me from a car lockout at 2:00 am. Highly-recommended if you're looking for a reliable locksmith that doesn't empty your wallets. They've even got discount coupons on their website so make sure you check them out to save extra cash!
Posted: 8/22/2017 • Link to this review
There are times when life decides to mess things up for you - and I'm like a magnet for mishaps! Right before a presentation, I realized that I'd misplaced my cabinet keys somewhere. The presentation was in another half an hour and all my files were stuck inside!!! It was the first big responsibility I'd been handed and I just didn't want to mess it up! A friend told me to call up City Locksmith Services. I found their number on httet and also had a new set of keys handed out to me. City Locksmith Services saved my day - and my JOB! If you're in a fix, they're your best bet if you live around Boston, MA!
Posted: 7/24/2017 • Link to this review
When my lock stopped operating one fine day, I wasn't too keen on calling a locksmith. I've heard how pricey they could be and decided to install a new lock myself. I purchased a cheap lock based on the suggestion of the guy at the nearby hardware shop, took out my toolkit and got down to work! An hour later, I'd somehow, successfully managed to break a brand new lock into pieces!!! That was the stretching point! I gave in and looked online for help. City Locksmith Services had excellent reviews and so I retrieved their number from their site http://www.Seattle Neighborhood Locksmith Store.com to give them a call! The technician who came over took one look at the lock and identified that I'd bought it at a hardware shop. Was it that obvious? Anyway, he suggested that I replace the lock with a new deadbolt. I was all out of cash and didn't think I could afford another replacement, but he quoted an incredible price that I simply couldn't say no to! Amazingly low prices and well-informed technicians! I'm always gonna ring up City Locksmith Services for any security advice and locksmith service!
Posted: 6/22/2017 • Link to this review
Some things cannot be left unsaid, and my experience with City Locksmith Services just happens to be one of those things! I was all set for a business trip, my bags were packed, the windows were secured shut, checked the stove, double checked all the locks and finally stuffed my luggage in the car. I turned the key in the lock and after a little fumbling, I heard a snap. Of all the moments my key could have chosen to break, why did it have to be this one? It was one of those times were you're practically on the verge of experiencing a meltdown. I was expected at my office in an hour, but here I was rendered completely helpless due to a key! I was new to Boston, MA and I didn't have several friends. The lady next door who'd been observing it all recommended that I call City Locksmith Services - I didn't know how a locksmith was gonna help me when I had such a severe shortage of time, but after getting their details fromAll thanks to Mark! He got there in under 10 minutes, extracted the broken pieces, got a copy key made using some tools in his van and I was all good to go! I think we all need a locksmith like Mark, who can make our lives so much easier.. Mark and his team at City Locksmith Services are incredible! Thumbs-up!!!
Posted: 5/22/2017 • Link to this review
There's a lesson or two the other locksmiths in Boston, MA ought to learn from City Locksmith Services: Timeliness, integrity, commitment are just a few things that these guys have shown! Not once have they missed an appointment or done a botched up job. And this comes from someone who's called them up nearly ten times till date! They're the best in Boston, MA. How do I know? I've tried other locksmiths, have had terrible experiences and when I've got the best, why would I even consider the rest? Highly-recommend them, especially for emergencies, because that's when their timeliness and commitment really shines through! Flat rates! Excellent on-call services! 24/7/365 availability in Boston, MA! Unquestionably the best! Try them out by calling them on 617-580-9110 for details.
Posted: 4/21/2017 • Link to this review
We spared no expenses on our new home, right from the interior decoration to the garden, we wanted everything to be the best! The result - our home looked great but we didn't have enough cash to change the locks! How could we miss out on that? My wife thought we should put it off until later, but I knew better! Only recently a colleague's house was broken into and I didn't want mine to meet the same fate! I started a frantic search online, looking for a company who could get the job done within the budget I had set aside - and I found it - at http://www.Seattle Neighborhood Locksmith Store.com! They had a coupon on their website offering a heavy discount for lock change and rekeying services for new homes in Boston, MA! Exactly what I needed! I'm very grateful to the guys at City Locksmith Services for getting a good job done, right on time and well within my budget! THE BEST!!! Go for it!
Posted: 2/20/2017 • Link to this review
I must admit it, these guys are amazing! After reading a slew of positive comments, I was still not convinced. But Jeff from City Locksmith Services changed my mind for good! He was right on time, and charged me a very reasonable rate for rekeying all the locks to respond to a master key system. I didn't know I had to pay a pittance for phenomenal services.. Hope you guys keep up the good work! The BEST in Boston, MA. If you've got a friend, or family member in Boston, MA, pass on their number 617-580-9110 to them! City Locksmith Services also offers 24/7 services, who knows, your gesture might save someone from a huge mess.. Highly-recommended!
Posted: 1/20/2017 • Last edited: 3/22/2017 • Link to this review
Mike was wonderful and very knowledgeable. He walked us through how to repair our lock over the phone. If we ever need any further services we are definitely returning to City Locksmith Services.
Posted: 12/23/2016 • Link to this review
I'd like to write this review, not for services rendered; but, rather for excellent customer service, which we all know is a rarity these days. I spoke with Paul extensively about replacing a lock, and even exchanged picture messages (upon his suggestion) so that he could better assess my situation. He not only educated me on the different types of locks/security devices; but, also offered to walk me through the purchase and replacement, which he suggested I do myself. Wait, what? A business owner who encourages a DIY project, so that I can keep some money in my pocket? Courtesy, professionalism and expertise all wrapped in one. Yeah, he has this field on lock. I'll always call City Locksmith Services first, in future endeavors! Number to callthem if you will need a Locksmith 617-580-9110.
Posted: 11/22/2016 • Link to this review
The guy is very friendly. He did his profession job very well. He arrived early less than 40 minutes. It took him only a minute to pop my locked car to unlocked the door. I like his Locksmith Service. I will recommend anybody to City Locksmith Services in Boston, MA. - Call them at: 617-580-9110.
Posted: 10/25/2016 • Link to this review
AMAZING service that goes ABOVE and BEYOND the call of duty. WOW... How AWESOME would it be if other businesses were half as GOOD, CUSTOMER FRIENDLY and HONEST as City Locksmith Services of Boston, MA. Mr. David, the Owner, RESCUED us after a harrowing experience of not being able to enter our home due to a malfunctioned bottom-lock. Mr. David not only fixed the lock but he also STRENGTHENED the associated strike-plate and dead-bolt. Our front door and home are forever changed by the AMAZING service from an AWESOME business Owner, Mr. David! Thank you, Sir; your services and honesty are truly appreciated, not to mention, refreshing!
Posted: 9/26/2016 • Link to this review
* 24-Hour Service Available