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Somehow, the replacement key I'd got managed to break in about two weeks. The worst part was that it just didn't break at some random place, it broke inside the lock. So now there were pieces of the key stuck in the lock which made it impossible for me to operate it with the spare I had. I called City Locksmith Shop on 617-514-9935! They were about the only ones who were open late at night, according to my neighbor. And sure enough, a rep answered my call and assured me of sending help right away. Within minutes, there was a locksmith at my doorstep. David was careful not to damage the lock while he extracted the broken pieces. He took one look at it and asked me if I'd got it made at a hardware shop. I did, yes, but how did he know that? Apparently, such stores use low-grade material and improper techniques to cut keys, hence, the absurdly short life. David got a new key made right there and I could definitely make out the difference in terms of quality. To my surprise, all this cost me less than what I'd paid at the store - . Thank you guys for doing incredible work in Cambridge, MA! I recommend City Locksmith Shop to everyone who doesn't want to get ripped off in exchange for quality services. These guys from City Locksmith Shop truly deserve all the praise..
Posted: 11/01/2017 • Link to this review
When my lock stopped operating one fine day, I wasn't too keen on calling a locksmith. I've heard how pricey they could be and decided to install a new lock myself. I purchased a cheap lock based on the suggestion of the guy at the nearby hardware shop, took out my toolkit and got down to work! An hour later, I'd somehow, successfully managed to break a brand new lock into pieces !!! That was the stretching point I gave in and looked online for help. City Locksmith Shop had excellent reviews and so I retrieved their number from their site Locksmith-Store.com to give them a call! The technician who came over took one look at the lock and identified that I'd bought it at a hardware shop. Was it that obvious? Anyway, he suggested that I replace the lock with a new deadbolt. I was all out of cash and didn't think I could afford another replacement, but he quoted an incredible price that I simply couldn't say no to ! Amazingly low prices and well-informed technicians! I'm always gonna ring up City Locksmith Shop for any security advice and locksmith service !
Posted: 10/04/2017 • Link to this review
Yes, finally a locksmith that's as good as they claim to be! City Locksmith Shop is awesome! I called them up for a nighlatch rim lock installation and I must say, I got it done at an unbelievable price! At first, I thought I'd read the bill wrong, but I didn't! Seriously, their prices are the lowest in Cambridge, MA. Well, I'm planning on a security overhaul soon and guess who'll be at the helm of it? City Locksmith Shop of course!
Posted: 9/06/2017 • Link to this review
After being tricked by the hardware store into getting cheap copy keys made, one week later one of the copy keys broke within the lock! It aggravated me beyond words! It was 9 pm then and I was worried there would be no one around for help, but clearly, I was worrying for nothing! I spoke to Jones from City Locksmith Shop who assured me of prompt assistance. Sure enough, he got there within minutes and removed the pieces still lodged within the lock, careful not to damage anything in the process. He explained how the cheap materials used to make the key couldn't withstand usage (Usage??? I'd barely used it for a week! ) That'll teach me never to fall for cheap stuff again! Despite being late, Jones was nice enough to make new good-quality keys for me! Would recommend City Locksmith Shop to all my friends, family, co-workers! Surely, they're the best in Cambridge, MA! You should try them out!
Posted: 8/01/2017 • Link to this review
No wonder they've got such accolades from people who've hired them before! With such speedy service and low rates, City Locksmith Shop hasn't got an equal in Cambridge, MA. Make sure you check out their website for deals - I availed an excellent coupon that knocked off a significant amount from my bill. Not that it was huge to begin with.. 10 on 10 for service! City Locksmith Shop - you've found yourself a repeat customer in me!
Posted: 7/05/2017 • Link to this review
This is as good as it could ever get! Called Ben from City Locksmith Shop over to my place to get a new lock installed. Ben suggested I get the locks rekeyed instead which helped me save a lot of money! He could have totally taken advantage of the situation to upsell me on a new lock, but didn't. An honest professional, great communication and people skills! Will definitely call City Locksmith Shop again for other requirements in the future. In my opinion, Ben and his team are the best in Cambridge, MA..
Posted: 6/05/2017 • Link to this review
I'd just evicted a tenant and needed the lock changed. When I called them up on 617-514-9935 and asked them to help me install a new lock I'd purchased from the nearby hardware shop, little did I expect them to get there so fast. I think the technician arrived in about ten minutes! Wow, that was super quick! Anyway, once I showed him the lock I needed installed, Eric from City Locksmith Shop told me that it wasn't a great one and the existing one would do a better job at securing my property. I couldn't believe it! I'd just paid $100 for it, and Eric dismissed it as something completely useless. That's when he explained how a DIY rekeyable lock wasn't great for security. If you could do it, anyone could do it - that's what he said! He had a point! I planned on returning the lock. Eric suggested that I rekey the existing the lock, which I did! Thanks to Eric and his entire team at City Locksmith Shop for helping me out! You guys surely are the best in Cambridge, MA!! Would I recommend them? YES!
Posted: 5/02/2017 • Link to this review
So, after an ugly fallout with my fiancÚ, who's now my ex, I knew I had to change the locks. I couldn't trust my ex to be civil after all that had transpired between us. I spoke to Andrew from City Locksmith Shop and he was just so understanding.. He got there quickly and after taking a look at the locks he told me that the locks still had life in them and could last a few more years. Rekeying was a better option instead of throwing away the locks. And after I'd given him the go (Why would I even say no? It was gonna cost me a lot less), he got the locks rekeyed in a few minutes. Thanks for the great advice - and thanks for being so prompt! Andrew is honest and professional. I've saved his number 617-514-9935, and will definitely call him again if need be! Five stars for FANTASTIC SERVICE!
Posted: 4/03/2017 • Link to this review
They simply have no competition in Cambridge, MA, that's for certain!!! Even to an absolute novice like me, the difference between cutting-edge machinery and age-old equipment is clear. With the use of state-of-the-art key cutters, what takes the guy at the local hardware shop thirty minutes, only takes these guys from City Locksmith Shop less than ten. Great infrastructure, talented techies and reasonable prices! The BEST in Cambridge, MA! Will I recommend them to others? DEFINITELY! I don't see why not!
Posted: 3/10/2017 • Link to this review
Wanted a master key system for my home and called these guys from City Locksmith Shop! After a quick round of questions, Mark from City Locksmith Shop told me that I shouldn't opt for one. I had a tendency of losing keys which is why I wanted it in the first place. But Mark figured that I'd be putting my home's security at risk if I end up losing the master key. I was only giving him business, and he could have easily gone ahead with the request, but he didn't! I'm stunned beyond words! We all need an honest locksmith like Mark in our lives. Btw, as a solution to my problems, Mark did suggest I get a number-pad lock. This way I wouldn't lose the keys, as the key would instead be etched in my memory. For the best and most honest advice regarding locks and keys, I suggest City Locksmith Shop. There's no better in Cambridge, MA! FIVE STARS!!!
Posted: 2/01/2017 • Link to this review
I had 5 locks that needed to be rekeyed at my new place and decided to get quotes from a bunch of locksmiths before finalizing on one. I called City Locksmith Shop finding their charges the lowest. Also, they were available for same day service. Andrew quickly and professionally rekeyed all the locks. He also spotted a problem with a cabinet lock and fixed it free of cost!!!! For the quality work they offer, I think their services are too underpriced! If you're looking for a great bargain in Cambridge, MA, call City Locksmith Shop! They deserve your business! Thank you, City Locksmith Shop!
Posted: 1/02/2017 • Link to this review
Bob from City Locksmith Shop was the only locksmith company that got back to me on a weekend and was very courteous and professional and quick turn around time to make keys for a 4plex. He was very reasonably priced and the only one working on the weekend. Great service, great price, and professional the trifecta! He accepts credit card payments and emails receipt on the spot.. I recommend him 100%! He earned 5 stars for sure in my book! =)
Posted: 12/02/2016 • Link to this review
Amazing Locksmith Service!!! I called several Locksmith Companies in Cambridge, MA area and City Locksmith Shop was by far the cheapest. They were able to arrive at whatever time I requested and provided fast and friendly service. They will definitely be my go-to locksmith from now on!
Posted: 11/01/2016 • Link to this review
Good service , fast & nice ! Thanks for just opened car door for me , & gave me 20$ discount I will use you again the best Locksmith Company in Cambridge, MA .
Posted: 10/04/2016 • Link to this review
Quick and great Locksmith Service. Price is the best in the area! I called and he came within 10-15 (probably depends on the area though) and literally opened my front door in a minute! You can tell he has years of experience. Hopefully I don't get locked out again but if I do City Locksmith Shop will be the one I call :)
Posted: 9/06/2016 • Link to this review
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