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The owner of the company used two different slabs of granite for our kitchen that didn't match and looked horrible! He made us split the cost of a replacement piece and took six weeks to resolve the issue. Then, against what he originally said his policy is, he made us pay our cost up front. According to him, "this is my company and I can do whatever I want". This guys is a shady and not to be trusted!
Posted: 3/12/2010 • Link to this review
This company incorrectly measured both ends of a granite countertop for a six foot long sink kitchen cabinet. They also did not cut the faucet holes correctly, therefore I had to purchase another faucet. Their template maker did a bad template design and the granite countertop did not match the cabinet design. The owner paid the cabinet builder to cut down one end of the cabinet, but did nothing to correct the countertop errors on the opposite end. The company should have removed and recut the entire countertop or refunded the money that I paid them. However, they did not bill me for the final third of the contract price. The total project lasted two months longer than the promised one week completion date. Please use caution if you hire this company, you will not enjoy their customer service and quality of work.
Posted: 11/24/2007 • Last edited: 12/08/2009 • Link to this review