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i had a toilet that wasn't completely flushing. i changed all the internal parts, used a coat hanger to clean out the little holes, poured a gallon of clog stuff down it and augured it myself. still not quite flushing completely. called clay plumbing. explained the problem. they said they would have to come out and look. $46 minimum $92/hr. the two oldest looking people in atlanta drove up. re-augured the toilet (5-10 min). and sat there flushing toilet paper down the toilet for 15-20 minutes scratching their heads guessing at what it could be. they suggested removing the toilet and snaking the drain (which he admitted he didn't think was the problem since they had been flushing at least a roll of paper down the toilet). they then said there was nothing else they could do. they wanted $92. i called to complain. The owner got belligerent on the telephone and threatened to call the police. i paid the money knowing that i would have kudzu to communicate my experience.
Posted: 8/21/2010 • Link to this review