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I had their service this week and the Clean Air Pros team cares about the job they do but more importantly they care about people. The house is 100+ yrs old but they definitely got the vents clean. They truly understand that air quality can affect health and because work to give your family the best breathable air possible. On top of that, your house smells great from their products when they leave! Good stuff.
Posted: 3/13/2015 • Link to this review
I was very pleased with the service and the additional advice that I received to improve my homes air quality and air conditioning performance. I recommend this company for air duct cleanning.
Posted: 4/11/2014 • Link to this review
If it was possible to give negative 5 stars, I would. I purchased a Half Off Depot voucher with this company in July. I called the contact number for this business for 2 weeks before I finally got an answer. Scott from the Marietta branch told me to email my address and my HOD voucher number so that he could verify validity. He promised to respond back. Another 2 weeks go by (now the beginning of August) and I was not able to get in contact with him. I checked my HOD account only to find he had already redeemed the voucher and received payment. I left him a voicemail about taking payment with no work and he finally calls back to say he can't schedule me until August 28. (20 days later). On August 28 Scott calls to say he is running a little late for my appointment. 5 hours late, he never showed up or answered calls. Nor did he return calls several days later. I received a refund from HOD with no problem. This has been the most unpleasant, unprofessional, unbelievable experience ever!
Posted: 9/30/2013 • Link to this review
Clean Air Pro lists a $199 duct cleaning deal on Angie's List. I purchased it. I never heard from Clean Air Pro about anything - no phone call, no email, no nothing and Angie's List says they have not been able to get in touch with them. Fortunately Angie is refunding my money. As for as I can tell this organization is dishonest. I can only imagine how poor their service would be if indeed they ever deliver it to anyone! I cannot imagine why it is on Angie's List.
Posted: 8/15/2013 • Last edited: 9/30/2013 • Link to this review
So my wife calls up CAP to after getting a voucher on Half Off Depot, and wants to schedule a cleaning at our new house in Buford. The man who answered the phone promptly tells my wife that she might as well get her $ back from HOD, because it would take him an hour to get to Buford and he's not coming out there for a coupon deal. My wife incredulously mentioned that Buford is listed in their service area, and told him no one forced him to list on HOD. The man actually told my wife, "no one forced you to buy the coupon, either." I can't tell you that they do a good job, because obviously we're not going to get the chance from this bait and switch artist. He may be great, but his attitude and customer service stink. I don't care if he's the Michael Jordan of vent cleaning, he wouldn't get my business if I lived next door to him. I have no use for people that treat others this way, much less my wife.
Posted: 7/19/2013 • Last edited: 9/30/2013 • Link to this review
Scott and kenneth came out last week to clean our ducts. The quote received on the phone was very good and the service was delivered as promised. I will be recommending to friends.
Posted: 4/29/2013 • Link to this review
I purchased a voucher for this company, I called them several times, finally after two weeks of calling they called me back and I have scheduled my appointment. The day of the appointment, one hour before I get a phone call saying that they have to reschedule it, when I asked when can we reschedule, person replied that they will call me back. It has been tree month, no one has called me back, no one has answered my messages. The voucher has already expired. Basically I spend $100 for nothing. Me and my husband have a small flooring business and this is unexceptionable. This company leaves a very bad reputation for small businesses like us! Please do not hire them!
Posted: 3/03/2013 • Last edited: 9/30/2013 • Link to this review
I purchased a HalfOff Depot voucher for cleaning 10 air vents and the dryer duct. Scott and his associate not only cleaned the air vents and dryer duct, but also cleaned the return registers and vacuumed the duct entrance to the furnace. Scott was very personable and provided very helpful cleaning maintenance tips. The cleaning was thorough and would highly recommend Clean Air Pros for any air vent and duct cleaning needs.
Posted: 8/24/2012 • Link to this review
I recently used Clean Air Pros for cleaning our air ducts and dryer vent and I can't say enough about how happy we were with everything. They were friendly, the price was great and they did a great job. I called some of the bigger names in the business to compare cost before scheduling the work and these guys came out at a third of the price of the other guys. Thanks Clean Air Pros for a fare price and an excellent job. I will be referring you to my friends and neighbors for sure.
Posted: 8/22/2012 • Link to this review