Great vet hospital. The staff is very friendly and caring. You can tell everyone their really cares and appreciates what they do for the animals. The two vets their are simply amazing and you could not ask for more for the price. I will never go anywhere else.
Posted: 11/29/2010 • Link to this review
Our story is too long to share here, but we had to surrender an animal due to finances. Surgery was going to be $1K and we just couldn't do it financially. After much thought we surrendered our pet in order to save his life. She covered the expense, and told us he would be adopted by the vet and we could remain in touch. After the surrender we weren't informed that it was policy to surrender communication rights and what we signed didn't say this either. I had even asked if my son could say good bye to his pet after it healed from surgery. No one ever said this wasn't ok UNTIL I called to see how he did from surgery. We were then told not call about him nor could we see him again. My son is heart broken, this was his kitten from Santa. We know rules are rules but after 5+ yrs of being her patient she wouldn't show any compassion to a child who had no say in this decision. If faced with a difficult decision this vet will not spare feelings over business! I was told my son will get over it and for that we will no longer use her to care for our animals.
Posted: 8/13/2010 • Last edited: 9/05/2010 • Link to this review