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If zero stars were an option, that would be the choice. There is no pride taken in their work nor making sure customers are satisfied. They are all about up-selling and/or making excuses for a job poorly done.
Posted: 1/14/2014 • Link to this review
Last week I took our vehicle into Club Corners for a wash. The vehicle emerged partially clean and so waited for the workers to complete the cleaning of the "nooks and crannies" that the machine missed. Even after they were "done" I still had to point out several key areas that were missed and not clean, including a bug smear on the windshield and the entire rear bumper. Those were cleaned after I pointed them out. I drove my vehicle out of the lot and when onto the highway noticed that my passenger mirror was fractured and heavily damaged. I immediately turned around and went back, filed a report and was assured I would be contacted the next day. That promise was not kept. Finally, 5 days later I called back and spoke with the manager and made a trip to their location to show him the damage. He explained that "they would review the video and call me that day." That promise was not kept. A message was left on my phone the next day that "nothing was found and this had to be pre-existing damage." We won't go there again and will encourage others to also avoid doing business with them. (BTW - forgot to mention that when I arrived home after the vehicle had been "cleaned", I noticed that the entire molded airfoil above the rear window / gate containing the high brake light was still very much dirty and completely overlooked.)
Posted: 7/25/2012 • Link to this review
Club Corners has always provided me with fast, quality service. If something's not exactly the way you like it, they will fix it. The monthly package is a great deal as well. Prices are very reasonable for the good job they do. The waiting room and facilities are very nice and always clean. If it happens to be a busy day at the carwash, you can always go next door to Starbucks and get a drink while you wait.
Posted: 11/03/2011 • Link to this review
I've been to Cactus and a bunch of the others, but Club Corners is far superior. The washes here leave my car sparkling... plus they have the monthly unlimited plan so you can keep your car looking like new all the time. I just bought a used black car and had them buff it out and wax it and I was stunned. It looks like it literally just came off the showroom floor. I HIGHLY recommend this place if you're looking for great work at a fair price.
Posted: 5/06/2010 • Link to this review
I brought in my car this week to have it detailed, when I left the shop I noticed a nice big dent on my hood, I called back and was asked to come in the morning as the owner would need to retrieve the video of the car in the shop. When I returned in the morning, one of the general managers showed me some video, however refused to show me the actual video while in the detail shop stating that we need to still retrieve the video. I returned this morning, and they said that the worker stated the damage was there and they are sticking to his word. Well, they have continued to refuse showing me the video of the shop which would reveal what happened. They are guilty and hiding the facts. I have lost total respect for this Alpharetta shop, and would not rececommend to anybody.
Posted: 9/05/2008 • Link to this review