My brother and I both live at the Colonial Grand at Desert Vista in Las Vegas, NV with our wives. For the past month or more, the hot tub has been cold, and previous to that, whenever the hot tub was actually hot, the gate would be locked by 7 or 8 o'clock. Do you have any idea how frustrating it is to get into your bathing suit on a nice evening, walk down to the hot tub, and find out that the gate is locked at 8:00, when the pool shouldn't close until 10? Or to be lucky enough to have the gates unlocked, but get to the hot tub and find that it's not even slightly warm? My wife and I, as well as my brother and his wife, are EXTREMELY unhappy with the availability and maintenance of the pool area. A month is a more than reasonable amount of time to get a hot tub fixed. This is Las Vegas, there are hundreds of other apartment complexes that would easily be able to fulfill our expectations regarding this matter, so why can't Colonial Grand?
Posted: 5/22/2013 • Link to this review
These apts are no where near the Luxury they claim to be, Lights are are out thoughout the grounds, hallway lights not working with broken fixtures, Garbage cans often overflowing, Maintenance request are closed out without being completed, Management ignores problem areas, I.E Pool, Gym, rules are not followed nor enforced such as dog breed restrictions and weights. Do yourself a favor and look else where even with the Military and VA Discount its over priced and over rated
Posted: 3/30/2013 • Link to this review
I have lived in complex two years and it has gone downhill quickly in last 8 months. First and foremost the apts. look nice, the complex in general looks nice but management is terrible. Some probably get lucky and have old neighbors but complex is mostly younger and louder types. I would think about rating this complex a three if management even acknowledge my issue. I have tried for two months now to get noisy neighbors to quiet down to no avail. Seriously if you are thinking of living here, first you need to understand if you do have problem the management will not respond to it. I am currently trying to get out of here as fast as I can because of the noise. On July fourth there was so many broken bottles, trash and fireworks around it looked like a trash dump. No help from management on this issue as well. The pool even had broken glass in it. If you are thinking of living here look elsewhere unless you just can't find something elsewhere don't sign a long lease for lower payment you will regret that decision when you see for yourself about the problems I wrote.
Posted: 9/16/2012 • Link to this review