The Community Mission is to make the car buying or servicing experience a pleasurable one for our customers. In addition, Community Kia hopes to lead by example in bringing integrity and respectability to the image of car dealers everywhere.
Very long story short, I would not recommend Community Kia and their group of dealerships. The used car department at Community Kia is run by a person who is dishonest, expects dishonesty from his salesmen, and will hide issues with cars when selling to you. We bought a used minivan on a Saturday, on Sunday the check engine light came on. When we left the dealership Saturday we had to go to their Honda dealership to have the Navigation unlocked. How does it lock? It locks by unplugging the battery. When you unplug a battery, it clears any computer codes, and turns off the check engine light. When we called to see if they would do the honest thing and take care of it, we were "done a favor" and they paid for parts, leaving us with a $500 labor bill. My advice, just steer clear of Community dealerships. If you want work done on your Honda, go talk to Paul. He is a wonderful guy, who will do his best to give you the quality customer service you deserve in an honest manner. He is the ONLY person I would do business with in that group of dealerships, I will, however, never be going back to any of those dealerships simply because of how we were handled by the people at Community Kia. Go search for another dealership, they aren't worth your time or money. Also, go look at other reviews on other sites, it's an eye opening experience, one I wish I'd had before walking into Community Kia.
Posted: 3/05/2013 • Link to this review