I rate dr dove and dr. frisch as very competent doctors who do a great job for my pet. however, I found and continue to find that getting anywhere with the frontdesk, via the phone, is an exercise in futility. If I hear from them one more time that I have to hold I will go somewhere else. I just tried for the third day this week, X3 calls each day, 10minutes on hold and I disconnect. very sloppy admin section. in my time waiting for the doctors in the waiting room, I recall all the non-job related mouthing going and when the phone rings, can you hold? no apparent reason, just blathering away. so, if you can tolerate or get lucky enough to get by the frontdesk murk, great doctors. good luck.
Posted: 8/20/2010 • Link to this review
DR.DOVE is supposedly experienced with tail amputations on bulldogs. We researched him and drove over 2 hours to have the procedure done on our 3 year-old bulldog. He needed this procedure done due to his inverted tail and chronic infections. Instead of keeping him on antibiotics and wipes the rest of his life we had the procedure done. To make a long story short- The procedure was done incorrectly. Our bulldog started to lose function of his back legs due to this surgery because the infection grew and entered his spine and nerves internally from a pocket under the left-on piece of tail. We had to have corrective surgery done and its not even the fact of the money involved-its that when I tried numerous times to contact DR. DOVE, he never returned my phone calls or the certified letter I sent him. Some vet. Now my 3 year-old bulldog is partially paralyzed in his back legs.
Posted: 4/22/2010 • Link to this review
I've been coming here for over 10 years even though it's an hour drive each way. The staff is knowledgeable, caring and understanding. Dr. Dove and his son Brian really listen to owners, clients drive for hours and their international reputation is sterling. Love these guys!
Posted: 2/07/2009 • Link to this review