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Computax was unable to complete my taxes. I provided them the address for another accountant and they gladly offered to send my information on. Rather using my FedEx account they chose to send them Priorty Mail and they are now LOST IN THE MAIL. They did not add any tracking service or delivery confirmation (which cost 65 cents) so I now have to file an extension and all of my original documents are lost in the mail. THANK YOU VERY MUCH!!!
Posted: 4/10/2009 • Link to this review
Unable to process taxes as owner/preparer had heart attack and emergency by-pass surgery on 3/27/09. Staff was instruted to mail all remaining clients info back to clients or to another accountant, whatever the client wished to do. Other accountant DID receive info, it was just delayed in the mail. FYI, we would NEVER automaticaly charge a shiping or postage fee to clients billing # unless they ask us to in advance.
CompuTax has been doing my, my family's, and many or my friend's, taxes for years. They do the job right the 1st time, and a better job than any of the other's can. Whether it's the 'here today-gone tomorrow' types or the national chains who pull people off the street an set them loose on you after only hours tax prep training. CompuTax is the ONLY place I will go to get my taxes done.
Posted: 2/14/2007 • Last edited: 1/02/2008 • Link to this review
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