DO NOT GO HERE! I don't care how far out of your way you have to go to find another cobbler, you'll waste your money at Continental. I brought a pair of ballroom dance shoes here that needed new insoles due to wear. The worn area was very rough and needed to be covered to avoid irritating my feet. I was shown a precut insole and tried it on with the shoe, felt good, right size but wrong color. Cobbler promised to look into getting in in black or he could cut some black leather that he showed me. I specifically pointed out that the leather he had on hand was too thin to cover the problem on in the insole, yet when I picked up the shoes he had used that very same thin leather. I tried them, was dissatisfied and brought them back the next day to be told that the insoles I originally looked at were not there anymore and all that can be done for me is to cover it with moleskin. He did that and it looks terrible and the shoes do not match. I'm highly disappointed and mad at myself for ever paying for the original job in the 1st place. Bottom line is I paid for and was promised one thing, but what I received was an inferior product and poor craftsmanship.
Posted: 9/07/2008 • Link to this review