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I purchased two granite counter tops for my basement bar from Countertop Central in Duluth (2730 N Berkeley Lake Rd NW, Duluth, GA 30096) at a cost of $1701. They came out and installed them last Monday March 5, 2018 but both counter tops had major cracks as shown in the pictures attached. I asked the installers about the cracks and they told me that the cracks are natural and I would have to call the office with any concerns. I called the office and they told me that the cracks are natural and I would have to pay for another installation if I want it changed. They offered to do a small bathroom free of cost as a compromise but I refused. I went to three other counter top companies, showed them the pictures and they all agreed that the cracks are not natural. I asked Countertop Central to either replace the counters at no additional cost to me or remove it and refund my money but they are refusing.
They installed a countertop and Island for my basement bar
Area Alpharetta, GA
Cost $1,000 - $2,999
Date March 2018
Posted: 3/12/2018 • Link to this review
From the minute we walked in the showroom to the end result, our experience working with Countertop Central has been amazing. Tai walked us through the selection process and was so patient while we explored our options. Jorge was honest and professional during his template visit and the installation crew were true craftsmen. We waited a long time for our granite countertops and they are now the crowning glory of our kitchen. Oh, and did I mention their pricing saved us hundreds of dollars?
Posted: 11/02/2013 • Link to this review
Top quality & gorgeous vanity, 1st class customer service, lightning speed installation at a reasonable price. What more could you want? In 16 years of owning my home I've NEVER had such a great remodeling experience as I've had with Countertop Central. It is a turn-key operation where I said what I wanted & Tai (& Jorge) got it done...all at a very reasonable & fair price! I can't recommend them enough & I assure you that you WON'T be disappointed!
Posted: 2/24/2011 • Link to this review