My son been coming to them since he was born I have some major issues with this place start off that have given the wrong address to the insurance company which shows in the app for blue cross incorrectly. When I arrive to the office the lady who check you in very nice the office was nice and clean . However when We seen the doctor he rush us seem very arrogant . He was very short. The lady who handle billing Karen very rude and disrespectful. She need to learn how speak to mothers when calling them about billing issue and choose her words more carefully. The business manager very defensive . After I look into the matter more for Billing issue I had with them insurance company said there is a error . However, I was poorly mistreat by billing I don't even want to talk them I have inform my insurance company's about there behavior I notice I am not the only one having this issue with them please first time mom don't use them ... no respect ps my child has not seen Patrick since aug we are in nov he the most going out of town doctor I ever met . Crazy part my Obgyn on bravo she never stay gone like him smh
Cost Less than $250
Date November 2017
Posted: 11/28/2017 • Link to this review
I am a first time mother and took my son to Dr.Pulliam after seeing good reviews and also his experience and education on his website. I was impressed with what he looked like on paper, but all that doesn't matter when he doesn't know how to behave with my child. The location and office is nice and clean. The staff there is all very helpful and nice, but the nurses shouldn't be the ones spending more time with my son than the doctor. Dr. Pulliam is not caring or personable, I am surprised to read he has kids of his own because he never treated my son with kindness. His time spent with us was very brief and any concern that I brought up was dismissed as normal. Which is fine except he should explain why everything is normal. Especially to first time parents. I would warn those considering to to come here to be very careful. I brought up my son's constant mucus and choking problems since birth, which were of course dismissed as normal and again no explanation as to why. He is now 4 months and with a new pediatrician who on his first visit was concerned about this problem before I even mentioned it. (My mother told me that a good doctor will know if something is wrong, without you having to ask.) Now my son has to go to the Children's Hospital for treatment at 4 MONTHS when this could of been addressed sooner if it wasn't for Dr. Pulliam's indifference.
Date July 2017
Posted: 11/18/2017 • Link to this review
We moved to the Henry county area and chose this Dr to take our son to. I took my son by myself to the 1st appointment and was very dissapointed with the dr's bedside manner and her arrogance. We took my son back again 2 more times (this time I took my husband with me) just to see if the first immpression wasn't accurate. But, after 3 visits to this dr. we have decided to change to another pediatrician for our son. The dr is very arrogant, not personable at all, does not even try to make the child feel safe or comfortable, and can be rude at some times. We will not be going back to this dr, I will be picking up my sons's medical records and going to a new dr.
Posted: 8/09/2011 • Link to this review
I am a mother of 5 who is also a nurse. I chose to not share the fact that I was a nurse with the doctor and since he made no attempt to even try to get to know me it was no problem. I took my child in because we are very new to the area and my child has been VERY sick for over a month. I felt he was arrogant and in fact my husband said he was quite certain that no matter what we had answered him he would have dismissed it as unimportant and found some way to find fault with us as parents. I felt he was extremely rude and was embarrassed by the fact that I didn't just leave with my child but I was trying to make the best of it. He ordered a basic unreliable test and dismissed our concerns as if we knew nothing. I would encourage you to go to an after hours clinic if you need a doctor rather than this man. After my visit Many of my friends told me that they no longer use him because of his hideous bedside manner. The worst part was he never once introduced himself to my son or even talked to him in his eyes. My son has a lot of sensory issues and when we left he told me "that DR. doesn't know how to act because he doesn't look at your eyes when he talks to you. He should go to therapy." That might be the only funny part of the day.
Posted: 8/03/2011 • Link to this review
I was so dissapointed in reading the reviews for Dr. Pulliam and his staff. I have read so much material on child development through the American Academy of Pediatrics, follow Parents Magazine like my second Bible and currently have been taking many college courses in Child Development and Care. I am not an expert but I have to admit that I know more than the average Joe. In saying this, when we moved to McDonough last June, I had a very difficult time finding a pediatrician. Many friends of the Mom's group I joined told me about Dr. Pulliam. I tried it out for a check up and was overly pleased. No the office is not a state of the art playground in the waiting room but there is no wait so who needs it? Yes Dr. Pulliam can seem rushed or too fast but I recognize through the information that he does commmunicate that he is highly intelligent and knows exactly what he is talking about so there is no need to himha around this and that. I have noticed that he studies the files before the appointment so he knows what is norm and what is not norm for your child based on previous visits so this may explain why he is not chatty with too many questions. He also has ALWAYS asked me if there were any questions before he walks out of the room so if you don't feel as though you got your amswer then speak up and he will answer. I would rather have a Dr. who is actively studying AAP than have a chatty people person Dr. with a cool waiting room.
Posted: 7/01/2011 • Link to this review
After four years, I haven't once regretted switching from McDonough Pediatrics to Covenant Care. On our first visit to Dr. Pulliam's no-frills office, I was pleasantly surprised that I didn't have to wait at all. The nurse was very friendly and so was Dr. Pulliam. Whereas some people find his personality short or rude, I think he may be just be shy. When I had concerns regarding the safety of certain vaccinations, Dr. Pulliam didn't treat me like an imbecile. He discussed the subject with me at length, recommended some books on immunizations, told me which vaccinations his kids received (which was none of my business, but much appreciated), and offered his medical opinion. In short, he respected my intelligence and that it was ultimately my decision--as a parent--to make. Their office is very strict about scheduling so that I've never had to wait. While they have sick and well areas, my children have never been exposed to another child in the office. If I have a question, I can usually call and speak directly to a nurse. On one occasion, when I raised a question with Dr. Pulliam about my bill, he believed that I had been mistakenly charged for a vaccination, and I received a check from his office in the mail the next day. If you want fancy exam rooms, flat screen TVs, and full waiting rooms, try another office. If you want a caring doctor who respects your opinion and attends to you promptly, visit Dr. Pulliam. (By the way, he has 8 children himself.)
Posted: 1/23/2011 • Link to this review
It was my child's first time here and I was so disappointed with the doctor. He was rude, short with me and he acted as if he didn't have time to answer my questions. He spent NO time in getting to know my child's history or problems; everything was so quick and not in a good way! He won't see us again.
Posted: 11/11/2010 • Last edited: 8/03/2011 • Link to this review
I have been taking my twins to "DR. P", as we call him, since they were born. He has 7 kids of his own so I thought he would definitely have an upper-hand where pediatricians are concerned. I have never had to wait at this practice. They are 100% geared toward making the children comfortable. The nurses are so sweet, and have always taken time to answer any crazy questions I have had when I called...which was A LOT with newborn twins. I find Dr. P to be a very smart doctor, which is why I think he talks so fast; and takes care of the patients so quickly. I think he just really knows what he is talking about, and what he's doing... so it doesn't take long for him to diagnose and treat them.
Posted: 2/03/2010 • Link to this review
I left a message for the nurse to call me back. I had some questions about her make weird sounds while breathing. And changing her formula- since she spit up at least 8-10 times a day. I got a call back about 10 minutes later from Dr. Pulliam telling me that i needed to call 911 or that her to a hospital if she is having a problem breathing. Very insisting he was. I did not say that she wasn't breathing at all. If she was i don't think i would have call the after hrs. line a left a message for a NURSE to call me back. I have been taking my kids there since 2006. But as of today i am looking for a new doctor. I have a newborn, 7 and 9 yesr old. They will get no more money from me.
Posted: 11/03/2009 • Link to this review
My son has had a couple of visits with him and I get so sick to my stomach every time we visit. The nurses spend more time asking questions, than the Dr spends looking at your child. It seems as though everything I had an issue with was no problem. I guess he thought that I was a first time parent. He does not listen to anything a parent says, he places no value on it at all. I asked him for a prescription to help manage my sons eczema, and he responded by telling me that my son would always have eczema and he did not give me anything. He told me to use lotion. I have an older son and I guess he thought that I did not know that. He is very arrogant. It seems to me like he does not value his job or the patients. For this man to have a private practice, shame on him. If you are thinking about taking you children here, think again. Don't let the name fool you.
Posted: 4/24/2009 • Link to this review
We have been taking our child to see Dr. Pulliam and staff since he was born. The staff is courteous, friendly, and always have a smile on their face. We have never had much of a wait time. They always fit us in for last minute sick appointments. Even though we've moved in town, we love this practice so much that we are continuing to stay with Dr. Pulliam and Covenant Care Pediatrics.
Posted: 1/14/2009 • Link to this review
Dr. Patrick Pulliam and his wonderful staff help to create a personalized experience for you and your baby. My husband and I have recently changed our three childrens' pediatrician because we had to go through too many steps to talk to a human being. I wish I had known about him sooner. The staff is curteous and polite and he is always willing to answer any questions we might have. Thank you Covenant Care Iris Fowler
Posted: 9/15/2008 • Link to this review
Went to Dr. for a first visit after moving and he was in and out in a flash barely even looking at us. I did not get the shots we were supposed to at that time b/c I noticed they did not even read the records I brought. That made me very uncomfortable, especially since he advertises as a caring, no-wait practice.
Posted: 12/17/2007 • Last edited: 1/02/2008 • Link to this review
Dr. Pulliam is a doctor that rushes and treats you as if you don't have a clue as to waht is going on with your child. No matter what you tell him. Do not go to this Doctor. I had a concern about vaccinations other other things concerning my son and instead of him calling me, he had one of his nurses call me and basically try to intimidate me and said that Dr. Pulliam will nnot speak with me about the matter until I have given him some information from another party. He should've spoken with me not anyone else.
Posted: 8/08/2007 • Last edited: 1/02/2008 • Link to this review
We are very sorry that this patient's mother had this experience. It is our intent to provide accurate information for the care and treatment of every child entrusted to us, and to do so in a caring and compassionate manner. In fact, we receive many compliments for the amount of time we spend with each patient answering all questions and addressing the parent's concerns. In this case, we were not aware that the mother was unhappy with the response she received. She had questions regarding immunizations and speech therapy. We addressed her concerns about immunizations and requested the record from the speech therapist in order to be able to answer her questions. This was not meant to be a refusal or intimidation of any kind; in fact, we offered to have the physician call her if her questions were still not answered. We stressed the importance of actually getting the speech therapist's report in order to be able to answer her questions. We do apologize for any miscommunication or misunderstanding and encourage all of our patients to always let us know if they have further questions or concerns. Our goal is to equip, empower and educate every parent so that every child can achieve optimal health and wellbeing.
Medical College of Georgia 1995 MD
University of Georgia 1991 BS
Fellow, American Academy of Pediatrics; Physicians Recognition Award, American Medical Association; research published in Pediatrics and the Yearbook of Pediatrics; reviewer for Archives of Pediatrics and Adolescent Medicine and Swiss Medical Weekly
* By Appointment Only