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This has been far the worst experience I️n car buying that I've ever been involved with in my life . First off they found s beautiful car staying that they would have a great deal o price and everything . I could have paid this same price or cheaper from a regular ford dealer . But okay it's money no issue. I receive the car with small damages to the driver seat that they offered to replace , for free . No issue . Then it gets to body work that needed to be fixed. A small issue something simple as a screw for my bumper has turned into a nightmare . This has been ongoing for months . Ive been up there only to be able to give my number take business cards and be told that a mechanic will call me , never Happened. Mind you the damage is only getting worse as they continue to procrastinate. I call managers corporate everything even the guy who sold the car . Silence nobody responds . I finally reach a manager who seemed to be professional only to just as disrespectful as dean . Livid . They then go on to tell me that i caused it and that i had a wreck trying to place all blame on me when none of that ever happened not one scratch on my car . Then she tells me that i need an entire new number that's gonna cost me $800 ?! Are you kidding me why would i pay for damages to a vehicle that were done prior to me and Damages i reported to them to have fixed . I was told no charge easy fix bring it I️n and I did just that only to be lied to disrespected and walked over .
Area Lawrenceville, GA
Cost $20,000 - $24,999
Date April 2017
Posted: 11/07/2017 • Link to this review
It was some time ago, but I wanted to rid myself of my car and I wanted something else. I told them what I wanted and how much I wanted to pay. They found it, and for the right price. When I was laid off and $$ was tight, they personally worked with me and worked out a plan. It's not a big call center. It's real people, and I would SO do this again!
Posted: 8/11/2009 • Link to this review