Crown Collision Center - Saint Petersburg, FL - Auto Body Repair & Painting

Crown Collision Center

4 star rating 11 Reviews

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5237 34th St NSaint Petersburg, FL 33714

Description

Crown Collision Center - Saint Petersburg, FL - Portrait

Crown Collision Center is a trusted name in the Tampa Bay area for over 40 years. As part of the Crown family of local dealerships, Crown Collision Center will help you with every facet of vehicle repair during your time of need. Our certified technicians will repair any make of vehicle and our friendly personnel will help you through all phases of the repair process.

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  • Crown Collision Center - Saint Petersburg, FL - Crown Collision Center
  • Crown Collision Center - Saint Petersburg, FL - Crown Collision Center
  • Crown Collision Center - Saint Petersburg, FL - Crown Collision Center
  • Crown Collision Center - Saint Petersburg, FL - Crown Collision Center
  • Crown Collision Center - Saint Petersburg, FL - Crown Collision Center
  • Crown Collision Center - Saint Petersburg, FL - Crown Collision Center


Crown Collision Center

Reviews

  • Crown Collision Center - Saint Petersburg, FL -  Erics32

    Reviews: 1

    Workmanship & Customer Service is awful. Stay away
    Erics32 (1 review)
    12/26/2017

    My Honda CR-Z was side swiped on the driver side and had 4,200k worth of damage. I took my car here because it's a Honda shop and it had good reviews. I know now those reviews are fake. Ive had nothing but trouble with these people. They were suppose to fix it in 5 days. I would get a call every 3 days telling me it'd be ready the next day. Which it never was. It took two weeks for my car to be fixed! And they still didn't fix it, a fog light which was clearly visible needed to be replaced and it wasn't. So I had to take my car back again and it took them another week to fix it and I had to call them. They never called me. Just terrible from top to bottom. When i brought the light to their attention they acted like i was making it, or my fault, and it acted like it was an inconvenience to fix after paying them over 4K. I don't know if it's because they are racists or just incompetent or both, but I completely regret dealing with these people and paying them money. They never return calls, lie about service and dates, you have to stay on top of them to make sure they do there jobs. Buyer beware this is a chop shop who will steal your time and money and not to the job right.

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    Project Details

    The whole driver side of my car needed to be replaced. They botched it, didnt fix it, but yet still charged me for it.

    Area Saint Petersburg, FL

    Cost $3,000 - $4,999

    Date December 2017

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    Crown Collision Center replied on 12/29/2017

    Dear Erics32,
    Thank you for taking the time to post a review regarding your experience, however you make two very wrong and untruthful assertions. First, as to your statement that racism might be involved, that is absolutely false and also incredibly insulting. Our company exemplifies diversity in its employee base as well as clientele, and your comments are offensive. Second, your statement that our reviews are fake is again absolutely false and a malicious attack on our integrity. Notwithstanding, I have made a number of attempts to contact you to discuss your concerns, but have been unable to reach you. We understand that the process to repair a damaged vehicle often takes longer than one would hope for, but we handled expeditiously. You arrived with a field estimate provided by your insurance provider, and once we disassembled the damaged area to affect repairs, we discovered additional damage that required preapproval by your insurance company before we could proceed. It's important to note that it was not possible for the insurance company field estimator to see the additional damage without the disassembly taking place and that this type of thing happens often when a vehicle has had extensive damage as yours did. Ultimately, the time it takes to process the request, and once approved, the fact that those additional parts have to be ordered and delivered, further extends the repair cycle, in your case after waiting for parts, by more than a week. Regarding the fog lamp, unfortunately the crack was missed by both us and the insurance company estimator we apologize for that. Once this was pointed out by you, we contacted the insurance company for approval and installed the new part while you waited. Please feel free to contact me at your convenience by calling 727-329-1789.
    Sincerely,
    Mike Elliott
    Collision Center Manager

  • Crown Collision Center - Saint Petersburg, FL -  Carrace

    Reviews: 1

    Crown collision center great service
    Carrace (1 review)
    12/02/2017

    On Tuesday November 14th I brought my vehicle in for body work & repainting. I met with Frank Resti, who did a great job explaining what needed to be done & how the work would be completed. Upon picking up my vehicle I was very pleased. In closing from check in to check out the service was very professional & courteous. Thank you Joe Cicalese

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    Project Details

    Area Saint Petersburg, FL

    Cost $1,000 - $2,999

    Date November 2017

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  • Crown Collision Center - Saint Petersburg, FL -  lcc1212

    Reviews: 1

    Window Tinting
    lcc1212 (1 review)
    11/17/2017

    The appointment for a window tinting was quick and easy. The work was perfect and a life time warranty as long as I own the car. "I keep my car for a long time."

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    Project Details

    Window tinting for my new purchased car. Thanks to Ms. Phyllis Doctor who contacted me through out this process. Customer: Larry Collins

    Area Saint Petersburg, FL

    Cost Less than $250

    Date November 2017

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  • Crown Collision Center - Saint Petersburg, FL -  bdalena

    Reviews: 1

    Great customer service
    bdalena (1 review)
    10/19/2017

    Keith Dull and the team at crown collision went above and beyond to assure that I had a great experience at their facility. From the estimate , the communication with the insurance company, to the actual repair everything was done very professionally. My Jag looks like it did in the showroom and I couldn't be happier. I highly recommend Crown Collision and they have earned any future business that I may have.

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  • Crown Collision Center - Saint Petersburg, FL -  LejaApple

    Reviews: 1

    Wonderful experience!
    LejaApple (1 review)
    8/29/2017

    Crown Collision Center is wonderful! Their communication and the whole process from having my car towed into their facility to picking up my vehicle was a breeze. Thank you to Frank Resti and team for taking such good care of my Honda. Highly recommend Crown Collision!

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    Project Details

    Area Saint Petersburg, FL

    Cost $1,000 - $2,999

    Date August 2017

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  • Crown Collision Center - Saint Petersburg, FL -  mjclark1

    Reviews: 1

    GREAT EXPERIENCE AT CROWN COLLISION CENTER
    mjclark1 (1 review)
    10/22/2016

    When my wife had a run in with a decorative bolder in our condo complex, Frank Resti and the folks at Crown Collision Center took great care fixing our 2015 Nissan Murano Platinum. The service was excellent and they were just a plesure to work with. They ordered one part that was on our original estimate, during the repairs Frank called us to tell us the part wasn't needed and he returned it and took it off our bill. Honestly, we would have never known the part was not required if he didn't tell us. Now thats integrity!!! Most definitely we will recommend Frank Resti and the folks at Crown Collision Center to all our friends. Thank you Frank. Michael and Candace Clark

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    Project Details

    20 " wheel and molding repairs

    Area Saint Petersburg, FL

    Cost $1,000 - $2,999

    Date September 2016

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  • Crown Collision Center - Saint Petersburg, FL -  richardolson

    Reviews: 1

    5 star treatment
    richardolson (1 review)
    3/18/2015

    About a month ago I ran into an accident and immediately called Steve Lukas's from Crown Automotive Collision Center so he can help me fix my car. I was really impressed with the costumer service. He was so pleasant and helpful. They took care of my car as if it was their own. They made an excellent job on my car; it looks brand new. These guys are simply outstanding.

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  • Crown Collision Center - Saint Petersburg, FL -  browneydgirl1

    Reviews: 1

    Very Helpful
    browneydgirl1 (1 review)
    12/15/2014

    I particularly wanted to thank Chuck Stickney for all his help with my insurance problems. He was very helpful and took the time to explain my options. Susan Russell

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  • Crown Collision Center - Saint Petersburg, FL -  dibi95

    Reviews: 1

    First in the worst!
    dibi95 (1 review)
    12/03/2014

    Horrible, rip off and overchaged on the repair. Never, never go to this s... hole. They were rude to deal with and are fixated on one thing making money, not fixing your car. Do yourself a favor and go elsewhere.

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    Crown Collision Center replied on 12/05/2014

    Dear dibi95,
    Thank you for taking the time to write your review, and for bringing this matter to our attention. It is always our intention for our customers to have a great experience in our dealership and we sincerely apologize that you feel that your experience was not satisfactory. Unfortunately, with just your screen name, we are unable to identify your records, but we would welcome the opportunity to discuss your review in more detail. Could you please call the Collision Center Manager, Mike Elliott, at your earliest convenience on 727-329-1789
    Thank you

  • Crown Collision Center - Saint Petersburg, FL -  artymom

    Reviews: 1

    Real people who REALLY Care
    artymom (1 review)
    3/28/2014

    My experience today at Crown Collision Center, 34th St. N, St. Petersburg, was nothing shy of the kind of real customer service and support all businesses used to offer. The scratches on the hood of my Kia Soul were curious and ultimately unidentifiable. This didn't keep Steve Lukas, I-Car Platinum Estimator, from sharing his honest thoughts and suggestions for repair. He took my car to be worked on while I waited in the lobby. During the 20 min wait, I witnessed and experienced various other employees there exhibiting nothing but professional and kind interaction. Upon completion, Steve returned my car sparkling clean and with mystery scratches almost completely gone. I say almost because they couldn't be eliminated near the edge where it would have compromised the appearance of that area. I greatly appreciate Steve's hard work and honesty in my car care. I would return and will happily recommend this business, and in particular, Steve Lukas. Thank you for the opportunity to share this experience!

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  • Crown Collision Center - Saint Petersburg, FL -  my2010acura

    Reviews: 1

    Steve Lukas & Crown Collision are Great
    my2010acura (1 review)
    6/25/2013

    Steve Lukas & Crown are Great, they repaired my 2010 Acura perfectly, Steve was very helpful. Thanks for your help Steve.

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Business details

Body Work

  • Bumper Repair
  • Collision Repair
  • Dents & Dings

Services

  • Interior Repairs
  • Towing

Vehicle Type

  • Luxury Cars
  • Motorcycles
  • Passenger Cars
  • Sports Cars & Street Rods

Hours of Operation

  • MON
  • 7:30am
  • 5:30pm
  • TUE
  • 7:30am
  • 5:30pm
  • WED
  • 7:30am
  • 5:30pm
  • THU
  • 7:30am
  • 5:30pm
  • FRI
  • 7:30am
  • 5:30pm
  • SAT
  • 8:00am
  • 12:00pm
  • SUN

Payments Accepted

  • American Express
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1970

Languages Spoken

  • English
  • Spanish

Videos & Photos

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Photos (6 photos)

  • Crown Collision Center - Saint Petersburg, FL - Crown Collision Center
  • Crown Collision Center - Saint Petersburg, FL - Crown Collision Center
  • Crown Collision Center - Saint Petersburg, FL - Crown Collision Center
  • Crown Collision Center - Saint Petersburg, FL - Crown Collision Center
  • Crown Collision Center - Saint Petersburg, FL - Crown Collision Center
  • Crown Collision Center - Saint Petersburg, FL - Crown Collision Center


Crown Collision Center

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Crown Collision Center