My girlfriend suggested that I take my truck to Custom Auto Body, because she has been there several times (whoops!). Anyway, their staff was just so helpful with the entire process. They even gave me a ride when the rental car company didn't pick me up in time. The work they did far surpassed my expectations and I am very picky! If you need superior body ad paint work, then go to this company. They go the extra mile (literally!).
Posted: 2/10/2011 • Link to this review
It is very unfortunate that it only takes a few people to turn a helpful site into a useless and sometimes harmful one. Apparently, SistahEve is also Lucy J. who left the exact same false review for this extremely reputable business. It is more unfortunate that these websites do not allow the businesses access to respond or have a voice in removing these false reviewers, ultimately banning them from their site. Instead, businesses complaints get a case number and a computer-generated response to refer to their list of FAQs. Yelp, on the other hand, uses a computer to filter "suspected" false reviews. However, in their attempt, they have discouraged reviewers who have taken the time to give a positive review and then are "filtered". I always have encouraged and educated consumers to ask friends, family and other businesses for a recommendation. For sucessful businesses, like Custom Auto Body, word-of-mouth still is the best and most reliable form of promotion.
Posted: 10/05/2010 • Last edited: 10/20/2010 • Link to this review
Do not trust them with your vehicle! We left our car with clear instructions and advance payment before going on a 10-day vacation. They promised the work would be done before we returned. When I returned on Day 11, the car was untouched, exactly where I left it. They promised to get to it right away and it was done a few days later. Cruddy rush paint job and they skipped all the extras I had requested and paid for. In response to my complaint I was given a shrug. Save your money and go to someone with integrity.
Posted: 8/07/2010 • Link to this review
Can't say enough good things about Custom Auto Body. They made a bumper repair on my audi look like a bumper replacement! the body work and paint match were right on. the shop was really clean and the staff (Rocky and Carlos) were so helpful and fast. Greatest service and body work and they delivered my car much cleaner than it was when I dropped it off...you wont be disappointed.
Posted: 1/09/2010 • Link to this review
I was recommended to Luxury Auto Body by my insurance co., but after 3 wks of work their repairs were of a 10yr old child's quality. I was then sent to Custom Auto Body who did wonders w/my car and even found issues that were not discovered by Luxury Auto Body. My car was the envy of others again! I have unfortunately had to use Custom Auto Body again, but once again they produced outstanding workmanship/attention to detail and again made my car look showroom ready. They are the best shop in town!!!
Posted: 11/18/2008 • Link to this review
* 24-Hour Service Available