|Kudzu Category Sponsors|
I recently purchased my first home in Georgia. I was bombarded with flyers, calls, and emails from security companies. I made the decision to go with CSI because of Mr. Allan who was very nice and patient in answering my questions. He came out and explained his company, how they are different than most, what the company offers, and I couldn't beat the cost. I am comfortable with using the system because it's very user friendly. Mr. Allan also did a follow up call to make sure everything was working properly. I am very glad that I chose this company instead of ADT, Brinks, Ackerman..... CSI is more family -oriented and gives that personal feel of being a part of a company where you are not just a customer number, but they know you by name. I would definitely refer Custom Security, Inc.
Posted: 10/18/2017 • Last edited: 10/19/2017 • Link to this review
We've been with CSI for many years, and today we got our system switched from land line to cellular. Everything was done efficiently and expertly, carefully explained, thoroughly tested, and with minimum intrusion. Extra work (relocating sensors) was done free of charge. And this is a company that, if you call, you can speak with someone that can answer any question.
Posted: 4/11/2014 • Link to this review
We moved to Georgia in Dec 2012 and wanted to get our first alarm system. We wanted a local company that is responsive and that's what we got with CSI. Its only been three months, but I'm very pleased with CSI. They were the most professional and competetive on price of the four companies I had quote a system. I had done a lot of internet research and thought I knew what I wanted. Allen listed to me and was able to show me that by changing a couple of things, we had even better security for less cost.
Posted: 3/23/2013 • Link to this review
I have been with CSI Securities since I moved to Georgia. I've had a great experience knowing that CSI will make sure that security in my home is protected. The sales rep - Allan Rose is always personable and pleasant whenever I have questions. I am happy that I chose CSI for all my security needs. Wanda Pearson
Posted: 6/15/2011 • Link to this review
From purchase to install - less than one week. We've been monitored now for over a year with a two floor barrier system. Only one call back that was fixed in a day. Very responsive and professional. Great People.
Posted: 6/13/2011 • Link to this review
We have been with Custom Security Inc since we moved to GA six years ago. They have gone above and beyond the call of a monitoring system. They have always come up asap upon submitting a call to them. They are the best alarm company that we have ever had.
Posted: 3/16/2011 • Link to this review
We moved to Georgia from Seattle and were interested in getting our security system activated. We were turned off by the constant phone calls and mail solicitations from other vendors. CSI was different. From the beginning they were professional and personable. They were interested in providing service to suit our needs and nothing more. The installation was smooth and we are very happy. We would recommend them to everyone. They are a solid company and they know the security business very well.
Posted: 2/10/2011 • Link to this review
Overall I am very happy with my experience with CSI. The salesman and installer made me feel like I was a valued customer. I enjoyed the small business feeling instead of just being a account number and it was a much better price than other companies I checked with. The only small issue I had was high pressure initial sale, but after I explained that I wouldn't be signing a contract that same day salesman did back off.
Posted: 7/13/2009 • Last edited: 7/16/2009 • Link to this review
I moved into a new house with no security system. Needed all equipment and additional wiring. CSI did a great job explaining the system and options. Alan visited my house late in the evening to accomodate my schedule. The system was installed a month ago and is working perfectly. Thank you CSI.
Posted: 6/09/2009 • Link to this review