This is a very good dental practice! The whole place is relaxed, inviting and friendly, which is perfect for a service like dentistry. Unfortunately, in my experience, dentists and doctors often seem to have no consideration for their patients; especially when they're feeling nervous about something. The receptionist is so friendly and engaging. She always provides such a warm welcome. The dental assistant is also lovely and she's very friendly and helps to put any nerves I have at ease. And the dentist is calm and always lets me know what he's doing and when the worst is over! Their equipment is modern, the pricing is clear and they keep things simple.
Posted: 7/30/2009 • Link to this review
Dr. Todd is the best. I found him by looking on the Internet for an adult and children's dentist. When I saw his website I knew he would be good. He's a father and his samples of cosmetic work and his education immediately caught my interest. I called the office and I was treated so kindly that I didn't even call around for someone closer to my area. I was really upset at how my 6-year-old son was treated at our previous dentist and I wasn't sure if I would be able to find a dentist that's good with kids. Dr. Todd treated my son Jimmy the way I treat him and that was very important to me! Jimmy was so scared of the dentist and Dr. Todd and his assistant helped him to feel as comfortable as possible. Im so happy with the work that he did for both my son and myself. I don't know how to thank them enough! He also gave me such a reasonable price since I don't have insurance. The office is beautiful and the schedule is very flexible. Thank you Dr. Todd!!!
Posted: 12/30/2008 • Last edited: 1/26/2009 • Link to this review
I had a great experience when I went to see Dr. Russell on a recommendation from a coworker. From the start I was put at ease. The receptionist who answered was friendly and very accommodating with my schedule. The day of my appointment I walked into a bright, clean and big office to another friendly greeting. Dr. Russell clearly explained everything to me in a way that I could understand. His office staff went over my dental insurance with me and actually helped me better understand my own coverage! They were upfront about all costs and appointment lengths. I couldn't believe it I havent had service like that EVER at a Doctors office. Totally recommend checking Dr. Russell out as your new dentist!
Posted: 12/11/2008 • Last edited: 3/12/2009 • Link to this review
What a great experience! The office is clean and beautiful, the staff was so nice and caring and Dr. Russell and his associate were amazing. They were painless, caring and friendly. I see a negative review here, but it is obvious that the person who wrote it was misinformed. If you are looking for a reasonable dental practice that does nothing but help you look and feel great and takes away any anxiety this is the place. What is even better is that their prices are the most reasonable around.
Posted: 12/03/2008 • Last edited: 1/26/2009 • Link to this review
He has a nice bedside manner but he has no conscience when it comes to billing your insurance. He submits billing for more extreme work/services than he really performed (i.e. all cavities are a 3-4+ surface, never a 1-2 surface). That way he gets paid a higher rate from insurance and YOU as your portion is paid for services. Fraudulent billing practice! I do not recommend.
Posted: 9/15/2008 • Last edited: 3/12/2009 • Link to this review