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D & V Autobody

1 star rating 1 Review

(703) 478-9431 Call

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25872 Poland RdChantilly, VA 20152


  • D & V Autobody - Chantilly, VA -  noone

    Reviews: 1

    Poor customer service and even worse job quality!
    noone (1 review)

    Taking my car to D&V Autobody was a BIG mistake that I regret every time I look at my car. I had to pay for a fender-bender out of pocket. I told them I don't have a lot of money and they acted so nice, promising that they would "work with me." After I had it towed out there, I didn't hear from them for an entire week to give me the estimate, which turned out to be $5100. After I freaked out about that price, they said they would buy used parts and it would lower the price significantly. They said that they would get back to me within the next couple days with a new estimate... They never did. It was about 3 weeks until I heard from them again and they were almost done with the car at this point. They gave me the final cost for repairs with used parts: $5250. That's more than the original estimate with new parts!!! I was so angry, because I never had an opportunity to approve the new estimate. My car's only worth $4000! They tried to make me feel like they were doing me a favor... even though they know they screwed me over. I gave them a budget and an honest company would have told me that it was way too expensive for me. Then, they said it would be ready the next day, which they said everyday for the next 5 days. When I got there, they pretty much said, you'll pay our price if you want you want your car back. OH, did I mention they did a horrible job? The hood doesn't line up right and you can tell it was in an accident! Please don't waste your money and loads of time!!!

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