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Our upstairs a/c stopped working. Fortunately, it was at the end of summer and relatively cool, which allowed me ample time to shop around. Dobbs was the third of six companies to provide quotes. Keith arrived on time for the initial appointment. He took the most time of the six companies measuring duct work, returns, the attic opening and such. He made three initial proposals, from a barebones repair on the defective parts, to a complete system replacement He also took a close look at out basement unit to answer my question about upgrading it. Bottom line was that his proposals were with $120 of the lowest proposal that we got from one of the mega-HVAC companies in metro Atlanta, and I had a much higher level of trust in Keith, after je took the time to explain that he was the owner of the company and would be working on the installation himself. In addition, his company offered better financing than the larger companies we interviewed. Dobb was excellent in that they provided proof of insurance, licensing, and so on. After we agreed on a system (we opted for a Trane complete furnace and AC system) the installation date was set. Keith and crew arrived on time and worked from 8am until 2pm. Keith explained fully the features of the new system and made sure no debris was left in or around my house. I am a very happy customer and recommend Dobbs HVAC very highly.
Posted: 9/18/2012 • Link to this review