We had poor customer service from Deb Ratchford: When we really needed her, she said she was too busy. We got an offer, and she said she wouldn't be around the next day (Saturday) to help us respond with the counter offer. Her excuse was that she was going to the gym and then had other clients. That was really frustrating - and that level of service continued through our engagement with Deb (ie no flyers on first weekend being listed, not reaching out to tell us how an open house went, not helping us with professional photos). I realized too late that Deb sells enough homes that she has to choose which clients to provide great service to.
Area Smyrna, GA
Posted: 9/06/2017 • Link to this review
Deb sold my house in less than 2 weeks at full price! I'm so incredibly grateful to Deb and her team for seeing me through my unexpected relocation seamlessly! Deb had a sense of urgency through every step of the process! I highly recommend her to anyone!
Posted: 11/09/2015 • Link to this review
* By Appointment Only