Our experience with Jose has been very bad and is now continuing into five months without resolution. He made multiple mistakes when applying a concrete microtop in our home. On the third attempt, while staining the floor he caused thousands of very distinct one-inch wide black dots all over our entire house. We wanted a subtle, neutral look for our floor. What we got looks like badly done faux leopard skin. We brought-in experts from the concrete flooring industry and they both told us the work was clearly sub-standard and should not be accepted. (They each independently immediately recognized what he had done wrong to cause stain to drip from the sprayer, rather than spray in a mist as it should). After giving Jose three attempts to correct the problems, he abandoned our project without ever finishing the floors, leaving us with a huge mess and since then refuses to return our calls. We now have to pay someone to fix our floors (adding much more to our total costs than if we had never hired DecoFlooring). Unfortunately, we have also now had to file a complaint with the Arizona Registrar of Contractors to recover the 50% deposit ($4,800.00) we paid Jose that he has refused to return. (If you're looking for a concrete flooring contractor, you should note that DecoFlooring is not a member of the BBB).
Posted: 11/04/2012 • Link to this review
Jose and his crew are awesome, professional, and courteous. We added a cement pad to our patio and also stained. It looks awesome and has created a whole new living space for us. Thanks again from Alder St.
Posted: 1/31/2012 • Link to this review
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