Went in today, wanted to buy a some dining room furniture, been in a few times before to look at a few dining pieces Everyone sits behind the desk and won't come out to help. So I thought today I would try it one more time with money in hand . Walked in and 1 women and 2 men were sitting behind the desk eating of all things a MCDonald Hamburger. Again ...I asked for help and again... no one got up. So I walked out, I went to Crowley furniture on 135th, they had the same pieces and little cheaper .and the employee's were wonderful. Hope that hamburger was worth a $1000.
Posted: 9/19/2015 • Link to this review
I tried to return a wall hanging with my receipt. It was one day past the return date and they would not take it back. I talked to the owner and she would not give. I have neighbors who have had trouble with them too. Not good customer care but you can find cheap items there- just make sure you want to keep them.
Posted: 1/01/2011 • Link to this review
I bought a table from Decor & Co. around 8 months ago. Ten days ago as we were sitting around the table having a normal dinner. We heard a pop! The pedestal cracked all the way down the side. I called and spoke with Jackie who referred me to Gina (the owner) she said she would send Doug to check it out. I explained that I paid $900 for the table and it should last longer than 8 months. Gina explained that the table came from India and that this wood does crack. My reply was then she probably shouldn't be able to sell it for $900. Poor Quality, Poor Service and Poor Value. Wouldn't you agree??? When Doug came to my home after a week of calling he was very rude. He came to the door and said "where is it?" He looked at the table without even taking a picture and told me to follow up with Gina. I tried several times throughout the day to contact Gina from my cell phone but I kept getting the answering machine. Funny thing when I called from my sisters house the phone was immediately answered by Jackie, who said she would be sure to get the message on to Gina, well again I've heard nothing. So now I feel like I bought this very expensive piece of furniture that lasted 8 months. Oh and Doug wanted to know if anybody had stood on the table and as I replied no we don't stand on our kitchen table we eat on it. I would highly reccommend not doing business with this company. Again, Poor Quality, Poor Service and Poor Value.
Posted: 10/21/2009 • Last edited: 1/30/2010 • Link to this review