5 STARS*****. Look no further, choose the best for your plumbing needs. Choose Kevin from Diablo Rooter! Kevin from Diablo Rooter is an expert plumber and delivers his skills with unbeatable customer service and integrity. The bathroom sink drained slowly since we moved into this rental. We were using the kitchen sink to wash our hands, etc. the owner of the condo tried a non-plumber, and it was a non-fix. Kevin set the appointment around my after work hours, called to let me know he was running 5 minutes late ( and he arrived within those 5 minutes). He repaired everything promptly, cleaned up, and put things back under the sink, and honored his estimated cost. After he left I noticed a drip under the sink and called him. He turned around, returned promptly and repaired the leak! Very polite. Excellent customer service.
Posted: 9/04/2012 • Link to this review
We've used Diablo Rooter twice in the past, and when we found a plumbing leak this morning, we didn't hesitate to call him again. Kevin is efficient, skillful and patient in explaining problems and alternative solutions.
Posted: 11/08/2008 • Link to this review
Extremely fast, courteous, honest and professional. Had our sewer repaired within 90 minutes of our phone call on a Saturday. I really can't say enough positive things about their service. You should absolutely call these guys instead of the larger companies. The owner will be doing the work and takes personal responsibility for the work and his company's reputation.
Posted: 8/02/2008 • Link to this review
Very friendly and nice. Know their business and describe problems and solutions well. We called the on the recomendation of a friend after another rooter company tried to rooter and said it was impossible to remove the roots clogging our sewer and gave us an estimate of over $3000 to fix the sewer. The Diablo guys came out within a couple of hours, said it was indeed roots clogging it, the line was cracked and would need replacing at some point when it was worse, but they could clear the roots now and, if needed, every year for a few years until the line really needed replacing. Then they spent a little time effort and did just what they said! That was one time 3 years ago and no problems since! Highly recommended!!!
Posted: 11/04/2007 • Last edited: 8/02/2008 • Link to this review