I ordered a retractable awning for our deck on March 20, 2012. I was told it would be ready in 3 weeks. After waiting 5 weeks they tried to install it yesterday but was unable to do so. I was told the frame was installed upside down and that the material was short and needed another 18 inches added. So they took the awning back after leaving a mess on my deck and oil stains on my driveway. Both that I had to clean up. I,m scared to think what else can happen. I have lost all confidence in the product and the company. Help!!!!!!!!!!!!!!!
Posted: 4/25/2012 • Link to this review