Thank you very much for your birthday wish and all that Dodge City of McKinney have done for me. I am still enjoying my Durango. Have had it since 2001 and am like the "little ‘ole lady" and have only 14,500 miles on it. It may be a while before I need another one. Seriously, I am and have enjoyed it. Thank you again for being a thoughtful team!
Posted: 3/30/2011 • Link to this review
I just wanted to let you know my experience at your dealership was a great experience today. I had my daughters Caliber, and the A/C wasn't working right and it's just a little over a year old, and I have an 18 month old grandson that has been burning up in the backseat. I zipped in there and talked with your service department Mr. David Koegl, I just wanted you to know the gentlemen went way about and beyond to help me. I left the vehicle, and the courtesy driver (which was very kind also) took me home, and then today Mr. Koegl called me and said was ready, I said well I have my grandson, I gave my car to my daughter with my car seat to get to work, can he pick me up in the Caliber, he said NO, due to company policy, I said okay I understand. Well I need you to then take baby car seat out, but in courtesy can and come get me. And he did without even attitude, was kind and so helpful, and too my grandsons safety consideration meant a lot. Just wanted to let you know I just purchased Chevy Colorado pickup last month, at El dorado Chevrolet, and got so much attitude and problems at that dealership, even before my first payment, a low tires single light kept coming on for three weeks, and they wanted to charge me to re program it, And wanted to charge me $38 for extra keys without a chip. I wish I would have come to you first, wish I could trade it in to you, with the great experience I had today.
Posted: 3/23/2011 • Link to this review
Everything went great I had no issues or complaints with anyone at the shop, but I would've liked it if it went a bit quicker but it's understandable due to the high volume of people they had - it was a busy day for them - other than that it was great and I will definitely come back for other services to my vehicle!
Posted: 3/03/2011 • Link to this review