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My dog was brutally attacked under the care of Dogma Dog Care in August 2016 which resulted in an emergency surgery, 4 weeks of medications, leave from work and a physically impaired dog. I am disappointed with staff and management of this agency. I do not believe staff are properly trained and supervised to manage large dogs. There is no clear guidelines or protocol for addressing emergency situations. Lack of communication by the owner and miscommunication by staff left me feeling disappointed in their service. In the end, my dog was brutally damaged by Dogma Dog Care Staff and at no point, did the owner call to express concern or reach out to hear from me what staff reported about what happened on her property concerning my dog.
Area Smyrna, GA
Cost $500 - $999
Date August 2016
Posted: 10/26/2016 • Link to this review
This place is one of the cleanest dog facilities I've ever seen. That was my first thought! They take pitbulls, when other kennels don't. That's a plus. Their staff is friendly and knowledgeable. Their prices are reasonable for boarding, daycare, and grooming services. They have coffee and popcorn for customers. I tend to wonder if these negative reviews are made by enemies of the company. The dogs are treated with love and respect by the staff. I've never personally had a problem, although I have seen customers complain about the most arbitrary things. Whatever the case may be, try Dogma out and have a tour and see for yourself.
Posted: 1/15/2016 • Link to this review
I have been going to Dogma dog care for a while now and guarantee I never will leave! I love all the staff, they are all very nice and attentive. My doggy loves coming here.Every Time we arrive, my dog jets for the door to go in and have play time. I recommend to all. You wont be disappointed! Amazing service.
Posted: 1/13/2016 • Link to this review
The staff and management are amazing! I really like how the facility is ran and the new remodeling and new management is just fantastic! Everyone is so friendly and knows exactly what they are doing! The yards are very nicely sized and all dogs coming into the facility seem to really like it there! I also like how organized everything is! They really seem to care about each dog and their specific needs! And the owner of this facility has a very big heart and love for dogs! Even cats! I couldn't be happier with this place, I've been to and seen a lot of other facilities and this one is the best by far!! My dog will love coming here for a long time!! :)
FABULOUS! FABULOUS! FABULOUS! i cant even begin to express the appreciation and effort that was given from the staff at dogma... my dog reggie is coon hound and a special needs dog.. he is required insulin twice a day with no room for error. without any concern the staff applied dedication making sure reggie was given his insulin. i couldn't be any happier reggie stayed for an extensive stay and i was able to check in from home with the camera system on my dog and not once did they miss his times. i was so impressed. reggie interacted and played with the dogs and came home a tired little guy.i couldnt have been more satisfied i will definetly bring my dog again. thank u dogma see you soon
A great place for dog day care and overnight boarding. We always feel comfortable leaving our dog during the day or overnight when we go out of town. My dog always gets so excited when we walk in the door. I definitely recommend Dogma!
I have been taking my two dogs to dogma for daycare and boarding for years. Any time I am out of town for longer than 2 days I board them there. The pack mentality they experience here has really helped a lot of their aggression and behavioral issues. Over Christmas I had boarded them and on Christmas Eve they called me and said one of them had blood in her urine which was likely a urinary tract infection. They are twins and Dogma had isolated them to determine exactly which one. I was able to find a mobile pet vet willing to call in a prescription of low dose antibiotics until I returned after Christmas. They picked up the antibiotics and administered them to the ailing dog. They went above and beyond and I appreciated it.
Posted: 12/31/2015 • Link to this review
So far I love it! The staff seems to take the time to get to know my dog and love her as I would. My first time they did a great job walking me through the steps of a temperament test and what would follow. I have a medium size, 40 pound Pit Bull who is the sweetest but has a ton of playful energy and every time I pick her up she is happy and passes out in the car before we even leave the parking lot! Other day cares separate the dogs based on size but what I love about Dogma is that they separate the dogs based on personality and playfulness. The facility is clean and I feel comfortable leaving my sweet girl here for day care!
Posted: 12/20/2015 • Link to this review
My husband and I have been taking our dogs to Dogma since moving to the Smyrna area in 2010. We have used Dogma for daycare, boarding and grooming and we are overall very happy to have discovered them. We are very happy with the quality of the services they provide. Our chocolate lab, golden retriever and Burnese mountain dog get very excited whenever we ask if they want to go to daycare. They usually pull us into the check in area and are exhausted when we pick them up. Based on the webcams and what I've seen the facility is clean and the dogs get enough shade and have plenty of access to water. We couldn't be happier to have Dogma in the neighborhood and highly recommend them!
Posted: 8/08/2015 • Link to this review
My boxer Nino loves Dogma Day care. There is so much space to run around and play The staff are excellent and clearly have a passion for taking care of our dogs. Dogma has plenty of fabulous boarding options along with excellent training programs and I would sincerely recommend you try this place. Once your dog had experienced Dogma Dog care, you won't want to take him/her anywhere else.
Posted: 6/11/2015 • Link to this review
My dog has been going to Dogma over a year now, since he was a puppy. He absolutely LOVES it there! From the first day we walked in, it felt like home. The staff is so great, they are all truly dog lovers! We use all of their services, grooming, daycare and boarding. It is a great feeling being able to leave your beloved pet somewhere you do not have to worry about them. I don't know what I would do without Dogma! Our home away from home! My dog is very upset on the days we don't take him to daycare, but jumps around with happiness on the days he knows he going! I rely on them for our dog care and are happy they exist! :)
Posted: 6/05/2015 • Link to this review
I've taken my Retriever to other boarding facilities in the area that smelled of urine and were dirty. Dogma is clean, the smell is clean and nothing related to animals being boarded. The staff knows my dog, my name and have become like family to me and my retriever.
Posted: 6/03/2015 • Last edited: 1/02/2016 • Link to this review
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