Awful!!! Customer service is terrible! I only gave them one star, because you can't give no stars! I took some curtains there to be hemmed and the seamstress did a horrible job. My three year old could have cut a straighter line. Plus she left only a 1 inch hem (standard for curtains in 6 inches), so there was no material to work with to fix them. I took the curtains back and asked the man that works there if he could check with her to see if there was anything she could do. No one ever called me back. When I called they said she had fixed them, but they were just as bad as before. She didn't do anything. I told him I wanted a refund and he said he'd check with his boss and promised he would call me back. Again, no one called me. I had to call several times because no one ever answers the phone. When I finally got ahold of him he said he asked her and she won't refund my money. He said she was independent from them, but refused to give me her phone number. Then he basically said it was my fault and I should have taken them somewhere else, because they only do dry cleaning. Why then do they advertise they do alterations and why did they say they'd do it in the first place? Worst cleaners ever!!!
Posted: 3/07/2016 • Link to this review