How do you rate a service that clearly cheats? In the summer of 2013, my wife gave "Avent Ferry Cleaners" at 3209 Avent Ferry Road, Raleigh, NC 27606 two linen jackets to clean. One of them had a stain. When we brought the dry cleaned garments home, we immediately noticed the stain was as is. We took the garment back to the shop, who agreed to reclean it. Great, right? When we come back home, while putting away the other jacket, I noticed the jacket looked as if it had been simply ironed, not washed and ironed. And there was unmistakable armpit sweat odor. Now, I can understand a garment not getting washed correctly that might leave a stain on it. But there is no way you can wash a garment and still have armpit odor. This left me with a sick, cheated feeling. I can't imagine a business that can charge a customer money for something that they simply did not do - in this case dry cleaning. This was the first and last time we gave this dry cleaner our business.
Posted: 10/13/2013 • Link to this review
Staff has a horrible attitude if you ask them for help. Their machine took my money twice and I had to wait over an hour to get it back. This place is cheap an certainly not worth it. You get what you pay for. Cheap everything.
Posted: 8/27/2012 • Link to this review