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I work full time and have 3 young children. My time is very valuable, and I am very organized. I scheduled Ductz of Dunwoody to come to my house to give me an assessment on a job. The initial call was very professional and courteous. I took off work that afternoon to meet them at my house. After waiting for awhile, I called them. Shane said he tried to call to confirm the night before. Since I did not answer the phone, he did not leave a message or even let me know he had called. I guess not answering your phone equates to cancelling your appointment. Extremely frustrating.
Posted: 3/19/2010 • Link to this review
I called this company because I had a dead animal in my duct work. I previously called an animal removal company who was unsuccessful. This company came out and in less than an hour removed the animals and sanitized the duct work. They did not try and sell me something I did not need or ask for. Do not hesitate using this company, I do not give a perfect review on a service company unless it is truly deserved because I have had my share of companies who have ripped me off.
Posted: 9/15/2009 • Link to this review