Displaying 31-45 of 54
I needed repairs on an ice maker and a washing machine. Ken came out the day after I called and had both repaired for a VERY reasonable charge within an hour. The ice maker had needed the same repair two years ago and I paid twice as much for the same work with another Kudzu recommended company. I will definitely call Ken again as needed - great work!
Posted: 2/19/2010 • Link to this review
Oven repair - Ken quickly determined the cause (bad circuit board) on a same day call on Friday and returned on Monday to install the replacement, since it was not a common part he stocked. Personable, knowledgeable and most of all extremely fair in pricing. Ken's total cost to me turned out to be about half to 2/3 of what I would have originally guessed and was actually less than the official list price of the part. I definitely recommend Ken for any appliance repair. He may take an extra day to repair something whereas the "official" factory truck might have the rarer parts on the truck - however, I'd gladly trade an extra repair day for his fair pricing and his ethical treatment of customers.
Posted: 11/15/2009 • Link to this review
We've had problems with our stove lighting, not the safest situation when you've got teenagers who like to bake and cook. I emailed East Cobb appliance on Sunday night after seeing all the great comments and finding they serviced Cherokee county residents. I was called to confirm my service time, Ken then called when he was on his way and he was quick to diagnose the problem. We scheduled the installation of the required part the next day and all went smoothly. I will definitely call East Cobb Appliance any time I need work done. Great job Ken!
Posted: 9/29/2009 • Link to this review
candidly I did not use these folks, because my problem was at 10 PM and I was searching for someone who took my call "live". These folks have a nice little, easy website where you can leave info. I did leave my contact inforamtion and problem, and THEY actually called me back the next morning! WOW! That never happens! The lady was very nice, and I explained that I had already had my issue addressed by another company the late the evening before. If was not in such a dire spot I would have used these folks! They were very nice and prompt! Because I did not use them I could not honestly rate them on Quality and Value. That is why the score is low.
Posted: 9/24/2009 • Last edited: 11/13/2010 • Link to this review
These folks were honest and fair. I knew what was wrong with my dryer, just did not have the time to fix it. They were there on time, found the problem - and no other "repairs", and fixed it for a fair price. Clean, professional, no games, I will use again.
Posted: 8/11/2009 • Link to this review
Ken is the sole proprietor of East Cobb Appliance Repair. He showed up within 40 minutes of my call and had my washer fixed 15 minutes after that. Very professional and courteous. I recommend these guys to anyone.
Posted: 4/24/2009 • Link to this review
I spent almost an hour calling Kudzu recommended appliance repair centers. I found disconnected numbers, people who couldn't speak English, people who asked you to call back later, and companies who didn't service my area. Then, I called this company. What an easy experience! She understood me and scheduled the appointment for the next day! WOW!
Posted: 2/09/2009 • Last edited: 2/11/2009 • Link to this review
We had the drum drive go out on our 5 yr old Kenmore washing machine. Ken obviously knew what he was doing very well. He even had to go get a part to make the repair and did it within a few hours. Same Day Service-awesome! Ken was very knowledgable and courteous and didn't mind our 2 yr old watching, or my wife trying to clean underneath the washer as he was taking the machine apart! I believe we received excellent value for the money spent.
Posted: 1/26/2009 • Link to this review
Had issue with my washing Machine and called them up to come look at it. They were able to come to my house same day and then fix the issue quickly. They also were able to do this in a much lower cost than other big name repair men. Great Service and I highly recommed..
Posted: 1/16/2009 • Link to this review
We called with our oven out. Ken arrived on-time the next day and repaired our oven in under an hour. Very reasonable and honest with their pricing. We will definately use them again.
Posted: 12/30/2008 • Link to this review
I received a call early the next morning after emailing East Cobb Appliance for assistance the night before. The service tech, Ken, was courteous and professional, and did a nice job repairing our washing machine. Rates were reasonable.
Posted: 12/02/2008 • Link to this review
Showed up on time, and was very polite and courteous. He worked quickly, gave me an honest assessment, and was an all-around nice guy! I trust him and would definitely recommend East Cobb Appliance Service to friends and family.
Posted: 11/19/2008 • Link to this review
Our five year old refrigerator started freezing the food in the refrigerator section so I called East Cobb Appliance Service. Ken came out the next day and was able to diagnose the problem and find the part we needed for less than expected. What really impressed me was the phone call I received from Kathy a few days later. She had discovered that there was a math error on my invoice and they had overcharged me by $50 and were dropping a check in the mail to me that day. Sure enough, the check arrived the next day. I don't think there are too many companies out there that would go out of their way to give money back to the customer. It was much appreciated and while I hope I don't have any other appliance repair needs in the near future, I will definitely call East Cobb Appliance when I do.
Posted: 8/07/2008 • Link to this review
We are in the business of repairing home appliances in the Greater Atlanta Metro area.
Our mission is to provide affordable, reliable and quality appliance repairs as efficiently as possible. It is our goal to have your appliance repaired as quickly as we can based on parts availability.
Appliances we service include refrigerators, freezers, icemakers, ice machines, dishwashers, ranges, cooktops, ovens, wine coolers, trash compactors, microwaves, washers, dryers and garbage.. disposals.
Call us today for quality appliance repair.
Owner and technician, Ken Wiley, has over 30 years experience repairing all major brands of home appliances.
* By Appointment Only