|Kudzu Category Sponsors|
Dr. Brunner and staff have taken excellent care of my family. I have multiple children who have had surgery performed at East Cobb Oral Surgery for various reasons. Facility is very nice and comfortable. Costs of surgeries were covered by insurance and if not then fees were competitive. I highly recommend this office.
Posted: 7/08/2014 • Link to this review
Nice office. My regular dentist refered me to this practice. On my initial visit I was given a cost analysis of my treatment which was well above the customary fees for that treatment in my zip code. I promptly scheduled another apointment with an office in the neighborhood & saved $2500.
Posted: 9/12/2012 • Link to this review
Our fees at East Cobb Oral Surgery are generally lower than other offices within the area, due to the fact that we are in network with most insurances that other office do not accept. Please note that insurance carriers are the ones who set fees for procedures if a patient is in network. Additionally, when we treatment plan procedures all fees are included in those treatment plans and you will not receive additional costs.
I had gone in as a referral. They had me take new x-rays and told me the same thing that my dentist had already told me. After they gave me a quote of $4k I told them to bill my insurance. That was when they told me they did not take my plan and that the days visit would be $100. I was then sent a bill for $200. It would have been nice if they told me that they did not accept my insurance then I would not have wasted $200 and taken a 1/2 day from work. Though the staff was friendly their business practices are not in the consumers best interest.
Posted: 8/12/2012 • Link to this review
At East Cobb Oral Surgery we gather all information regarding a patient's insurance coverage prior to the consultation. Patients are informed prior to treatment what their costs will be. All fees are set by insurance company rates and East Cobb Oral Surgery is in network with all dental carriers. If a patient is not covered by dental insurance they are made aware prior to consultation what the fees for the consultation will be. Those fees include an exam, cancer screening, full mouth x-ray and sometimes a CT-Scan. All uninsured patients are made aware of these fees prior to consultation and treatment.
The treatment and service from Dr Brunner was good. The business office however is in no rush to help process insurance claims. Since they require full payment up front why should they? Because of their lack of interest it took numerous calls and my claims were finally submitted and took over 4 months to process. Also, as it turns out, Dr Brunner's rates are much higher than reasonable and customary claims allow resulting in more out of pocket costs. Find another Doctor.
Posted: 3/29/2012 • Link to this review
At East Cobb Oral Surgery we submit all insurance claims for the patients electronically on the day of treatment. Sometimes, insurance coverage of patients change during treatment and claims need to be resent and submitted to insurance. This change in coverage could be due to new coverage, job changes and so on. Our insurance specialist works with patients diligently to seek reimbursement from insurance carriers. For insured patients, we only collect the patient co-pay at the time of treatment. The fees at East Cobb Oral Surgery for procedures are set by insurance carriers and we accept all dental insurance carriers.
Dr. Brunner and the staff are awesome. I have referred Dr. Brunner to my entire family. The office is laid back and professional. Would not dream of getting work done anywhere else and I drive from Cherokee county.
Posted: 6/06/2011 • Link to this review
Just a great experience. My dentist raised a concern about a spot on my and suggested I go see Dr. Brunner. During a very sensitive time, Dr. Brunner was kind and caring as well as the staff. He had the equipment in his office and to look at the area of concern. I would highly recommend Dr. Brunner and East Cobb Oral Surgery.
Posted: 9/29/2009 • Link to this review
I am a General dentist recently in need of an oral surgeon for one of our patients. In effort to accommodate my patient with a referral in close proximity to his house, I contacted East Cobb Oral Surgery. They were very helpful in answering my questions and made me confident that this was the right office to send my long time patient for his third molar extractions. I know that he will get the highest quality care at this facility. I will definitely send more patients their way.
Posted: 8/20/2009 • Link to this review
I had to have FIVE teeth removed, what a nightmare. NOT HERE! I had a wonderful experience. The staff made us feel at home, they put me to sleep as I am a big baby, and they took GREAT care of me AFTER the fact when I had a small complication. Dr. Brunner is a wonderful human and nice to talk to as well. Very professional and beautiful office, fair prices across the board and what a wonderful office location. Easy to find and they treated us really like family. Afterwards I had an issue with HUMANA (another review!) and Paul was patient, understanding and worked with us every step of the way, seeing things through to success there too. I would recomend East Cobb Oral Surgery and Dr. Daniel Brunner to EVERYONE. I had tried three other offices first and this was by FAR the best dental experience I have had. I plan to go back soon for cosmetic repairs as well! GREAT, HONEST, FRIENDLY, CLEAN and A++.
Posted: 3/30/2006 • Last edited: 1/02/2008 • Link to this review