East Providence Lock And Key is a full Service Locksmith and Hardware store in the heart of East Providence, RI. We are a family owned business serving The East Providence and the metro area for over 30 years and have always been committed to giving our customers the best possible Locksmith Service.
It might seem like I'm exaggerating when I say that it was a locksmith company that provided me the best customer service! Long wait times, unexpected delays, constant rescheduling, no attention to customer needs are a few things that irk me. However, East Providence Lock And Key had managed to set up a seamless operational process in place that allows customers to experience superior services . Right from the dispatcher handling the phone call to the technician tackling the actual issue, these guys are total pros. These guys rushed to my spot within minutes just so I could get a copy key made. That's a level of service I'm yet to receive from any other company in East Providence, RI. Highly-recommend them for their timeliness! If you schedule an appointment with them, the only person who could be late for it is YOU and not them! Bowled over by their services! East Providence Lock And Key is no.1 in East Providence, RI. Definitely calling them again!
Posted: 8/02/2017 • Link to this review
INCREDIBLE SERVICE from East Providence Lock And Key! I think the guy who came over was Jeff. Very talented and friendly. He guided me through the entire process so I would know exactly what he was doing. He stayed true to his word, and didn't charge me a penny extra from what he'd mentioned earlier! Flat rates! Skilled technicians! Quick response ! I don't think any other company in East Providence, RI could offer me any better. Their number 401-757-6196 is going down on my favorite's list for good. Highly-recommend that you do the same.
Posted: 7/04/2017 • Link to this review
Got a couple of key copies made at a hardware store at a cheap price. None of the keys worked and one got stuck in the keyhole of the front door. Contacted East Providence Lock And Key and spoke to Eric who offered me a quote. This happened around 10 pm and East Providence Lock And Key was the only firm that had agreed to my service request. Eric arrived quickly and had the troublesome key removed. Since I was now left without any spare keys, Eric was kind enough to make new copies on-the-spot. It took him less than thirty minutes and the keys worked flawlessly. Extremely satisfied and happy with the services! If I ever need a locksmith in East Providence, RI, I'll turn to East Providence Lock And Key for help! Highly recommended!
Posted: 6/06/2017 • Link to this review
I don't usually write reviews, but there's a first time for everything. Carried away by all the sweet talk from the guy at the local locksmith shop, I was coerced into buying a brand new smart lock. All my neighbors had it and I just didn't wanna be the 'outdated' guy! Within two weeks, the lock stopped working and there I was, left locked outside my own home. I decided to call the shop that had sold me the useless lock in the first place, but they were closed for the day. An online search for a 24-hour locksmith in East Providence, RI led me to http://www. EastProvidenceLockAnd Key.com and to this day, I'm glad I found these guys. Within ten minutes, Dave was over at my place scrutinizing the lock. When he found that I'd paid $200, he told me that the lock wasn't even worth $20. I must admit, I felt stupid at that point for investing my money in the wrong place. But Dave set things right, switched locks with a better one that didn't even cost me half as much as the previous one. Wish I'd found you guys sooner. East Providence Lock And Key is awesome!!
Posted: 4/04/2017 • Link to this review
After I got locked out of my master bedroom, I contacted nearly three firms prior to calling East Providence Lock And Key. After waiting pointlessly for around three-hours, I turned to the internet. I figured I needed a company in East Providence, RI that had good reviews and found East Providence Lock And Key. Support arrived within half an hour! I couldn't be happier! Ron made a huge effort to unlock it without having to drill the lock - and he succeeded! Saved me money on a replacement! He also modified the lock so that I didn't get locked out again. Fast service at affordable service! Worthy of praise! Hats off to a great team! Five stars for East Providence Lock And Key!!!!
Posted: 1/05/2017 • Link to this review
East Providence Lock And Key was great! I called him in the morning and he was able to come to our location the same day to help us. We have had a broken door knob for months and a terrible Super that keeps "fixing" it. After my fifth time that the doorknob fell out, I decided to contact Danny after all his great reviews online. And he lived up to them all! Upon calling him, he asked me to send him a picture of the doorknob, explaining that many of the doorknobs in East Providence, RI are old and he may not have the right parts for them (very true). He advised me that if he didn't think he could fix it he would refer us to someone else in the area. I found this to be very honest and helpful. Luckily, he was able to help us! He was thorough, professional, and fast and very reasonably priced. I would use him again and recommended him to anyone in need of a locksmith.
Posted: 11/02/2016 • Link to this review
"After calling a dozen different locksmiths in East Providence, RI , I was giving up hope that I would find a place that would install a lock at a reasonable price. Enter East Providence Lock And Key. I found this place online and boy is there a reason for all those 5 star reviews. From the second I was on the phone with Tommy I had nothing but a great experience. Tommy was supremely friendly and answered all my questions with nothing but the utmost patience. Best part? He was able to come to my apartment the same day and only gave me an hour's timeframe (unlike every other company in East Providence, RI that tells you you have to wait around all day only to never show up). Tommy arrived at the top of that hour's timeframe and did the job in less than 10 minutes, even offering to sweep up after the job was done. He was very professional and so nice that I have no doubt I'll only call East Providence Lock And Key if I ever need help with a lockout or any other lock related problem!"
Posted: 9/01/2016 • Link to this review
I can't recommend this guy enough. East Providence Lock And Key The best in East Providence, RI. Tom is honest and affordable about his pricing, prompt to appointments, intelligent, fun to chat with while he works, and you can just tell is a sincere, nice, really good guy. He's one of the few businesses I recommend without hesitation (and sometimes without even prompting) to anyone I know who's just moved into a new place or is having any kind of lock issue. He's done two units and the main doors in my building so far, and is the go-to guy for me with any lock / door / security issues.
Posted: 8/01/2016 • Link to this review
How can you not be amazed by a company that already has a solid five stars? Thanks for making it easy to pick a locksmith! 1st Star: has 24/7 service. 2nd Star: Tech was exactly on time, 8am. And chipper as can be. 3rd Star: Professional service. Tech explained the flaws of our previous lock - but also didn't make me feel like an idiot for my own [failed] installation job. 4th Star: Quick service. I hadn't even taken two sips of my coffee, and the new lock was installed. 5th Star: Cheap! By far the cheapest quote I got. I would not hesitate a second to recommend East Providence Lock And Key to anyone.
Posted: 7/01/2016 • Link to this review
* 24-Hour Service Available