I used Eastern Royal Transport to have dad taken from IL to his new facility in SC. 700+ mile trip. Never having done this before I was nervous. David's email back from my inquiry was so complete and detailed I immediately knew this company was top notch on delivering service. Our drivers were excellent! They arrived early to the pick up location, always patient, caring and capable throughout the whole trip (12 hours with 90% of the trip at night in very heavy rain and fog). I would definitely recommend this company.
Posted: 10/24/2017 • Link to this review
My 16 year old daughter was critically injured in a car wreck while traveling out of state and Eastern Royal Medical Transport got us back home - 700 miles away - with a bed bound child. David's customer service was outstanding, before, during and after the transport. This company provided us with a much needed service, at a fraction of the cost of other companies, and with outstanding patient comfort, care and service.
Posted: 3/01/2012 • Link to this review
I needed to transport my Mother long distance at 87 years old she did not want to fly. She is bed bound and we needed a service that was bed to bed service. We where very Happy with Eastern Royal Medical. The rates where very competitive..the service was really proffesional. Most of all, they where kind to her and she was very pleased. These long trips are hard on anyone. These people employee very good workers hat make it all easier on the famiy member being transported. 300 mils is tough..but she said it flew by and that she enjoyed the ride.
Posted: 2/24/2012 • Link to this review
We priced air ambulances and were shocked at the quotes we were receiving. The social worker gave us a brochure for this company and suggested we get a quote from them. My wife and I were extremely excited to find that it was almost one third of the cost! Everything went smoothly. No complaints here.
Posted: 12/15/2010 • Link to this review
A few weeks ago I had the privilege of hiring Eastern Royal Medical transport to transfer my ill grandfather from his hospital in Atlanta to our home in Valdosta, GA. The first thing I notices was that despite the terrible weather, the transport van was on time (actually several minutes early). My entire family was there to see my grandfather, and they can get mighty rowdy! They hammered the gentleman with questions about the transfer, about the medical condition, and everything else you can imagine, and despite this the EMT was extremely kind and friendly and answered all of our questions encouraging us that he would do all he could to make my papa comfortable. He stayed true to his promise and spent almost 25 minutes making sure the hip my granpa had recently had an operation on was painless. The ride down was wonderful and I had a great conversation with the young driver. After looking at several transport companies, I chose Eastern Royal because of their extremely fair price (cheapest I found). Little did I know, they have the nicest employees too!
Posted: 12/31/2008 • Last edited: 12/15/2010 • Link to this review
Atlanta's best medical transport company in my opinion. Our family has used several other services before finding Eastern Royal. We have been using them now since October of 2008 and do not plan on using anyone else again. They are ALWAYS ON TIME and a great price for the value. M. Hayley
I used this medical transportation company to take my mother half way across the state of GA to refill her medication. I received a discounted rate for the round trip. Most companies will charge you for two transports so that is very good. The emts were very personable with my father. Highly recommended!
I manage Arrowhead Clinic, and when we have a patient in need of transport to and from appointments, Eastern Royal Medical Transport is always the first company that I call. They are always on time and give our customers great service. I highly recommend their services.
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