We had the misfortune of using this company to relocate from Boston to Atlanta last year. 250 words in not enough to explain all that happened. Needless to say they did not do a very good job. Items were not packed correctly. For instance, a bike was not put in a bike box and got free during the journey and landed on the sofa that was not wrapped and so we ended up with a marked sofa that no amount of drycleaning could get out. We were charged extra for packing materials. Imagine my suprise when I unpacked a box of shoes wrapped in our own bed linen!!! This is just a couple of examples from a long list. I wrote to the General Manager in Boston and when I heard nothing I took the complain to Head Office. When I gave them my reference number to track the move they told me it had been removed from their system and that the move never took place!!!! Go figure! The one redeeming thing was that the head office dealt with the situation in a professional manner and with a satisfactory conclusion. My advise to anyone contemplating this company is to go else where!
Posted: 4/15/2008 • Link to this review