I took my car there 2 other times before and had ok service,granted it was just oil changes. The third (AND LAST!!) time that I went they recommended a drive belt and front brakes, they had never been done on my car which has almost at 47k so I went ahead with the repair, little did I know I would have to return two more times before it would be done right! the first time I got into my car (which reeked of marijuana!!) I drove maybe 2 miles and it started to smoke! I returned right away to have the problem repaired, not only did they give me an attitude (like it was my fault) but it they needed another day to fix their mistake! One month later I had just gone to the dealership for a recall and they did a free safty check and told me that my front brake rotors needed to be replaced!!!! I was upset that I was not told this when it was in the shop just 4 weeks ago!! Once i returned back to Edwards Tire, they told me that rotors were in fact warped,and it would be extra if I wanted it repaired and they would not compensate for the previous repair. In my opinion they should have compromised in some way for their bad business.
Posted: 10/13/2008 • Last edited: 1/26/2009 • Link to this review