I walked in to the service department to inquire about a few things I needed done. The staff was quick to greet me and took care of everything that needed attention. Good experience overall.
Posted: 7/10/2013 • Link to this review
Make long story short after 3 months of dealing with a bunch of corrupting salesmen throughout San Diego, I decided to give ECM a try, and I'm so glad I did. From the second I walked in I was greeted with a smile and a very warm handshake, I explained to the sales rep exactly what I was looking for and the prices I was willing to pay. I made it very clear I wasn't looking to waste my time or his and that I was not willing to let them fool me either. Both the sales rep as well as the manager Bryan offered me the option to customize my ideal car and they would find it for me at the best price. Surely after I told them what I wanted they were able to find it and have it deliver to the showroom in less than 1 hour. I was impressed with their level of professionalism and their commitment to go out of the way to please!! I highly recommend this dealership to anyone who is serious about buying a car and wants to avoid monkey business!! And for those who criticize the looks of the dealership let me just say that my experience there was very warm and welcoming, who cares if the showroom is not the size of wall-mart? What matters is the piece of mind you will get once you drive home with a great car at a reasonable price!!
Posted: 11/13/2012 • Link to this review
Having researched the truck that we wanted extensively, I finally found the model, accessories and price that we had in mind. Luckily, the people at this dealership were pleasant to deal with and helped make the purchase happen. We are extremely happy with the Truck and the purchase overall.
Posted: 11/23/2011 • Link to this review
I recently purchased a Land Rover LR3 through El Cajon Mitsubishi and was impressed with Dealership. The salesman was very patient and keen to answer all my questions. In fact, starting with the Sales Manager, everyone who I had interaction with was very friendly and polite. I would definitely recommend them.
Posted: 7/27/2010 • Link to this review
We bought gap insurance from the company they get it from and they are screwing us. Told us that the contract was not valid and I don't see any where in the contract stating that heir said was stated. Also the company they get their gap insurance from aint a member of the BBB and have had many complaints about their service they give their customers.
Posted: 2/01/2007 • Last edited: 1/02/2008 • Link to this review
This company marks up the price of their cars because they think the car is rare. My car was listed at 23000 around town and this company told me they added another 5000 because the car was rare. Told me every one was going to do that also. Told me I would not find a better deal. Everywhere else I went was a better deal.
Posted: 10/30/2006 • Last edited: 1/02/2008 • Link to this review