5 Reasons Not to Use this Company 1) Incompetent 2) Dishonest 3) No Valid Business Address 4) Does Not Honor Contract 5) Only After Your Money I purchased a new garage door from them in January. Zak (the dispatcher) mismeasured my garage and the resulting door they installed left a 6" gap. Now rain and insects are getting in. I've called Zak, Mike (the owner), and their secretary at least 30 times. Each time they promise to come out, but after 3 months they never have. Even after I told them rain was rusting the new garage springs they put in! I went to 2120 Park Pl, El Segundo and asked a security guard where El Segundo Garage Door 24/7 was located, and he stated there was no such business there. I talked to Mike (the owner) and he would not give me their business address. They breached their contract and I cannot take any legal action because I don't have their address. How convenient for them. I believe they now go by "Universal Garage Doors". The sales receipt they gave has no address and the website they provide is invalid. It is clear Universal Garage Doors is only after your money and is not interested in doing quality work. I wish I was not as trusting of them and wish I never paid them until they finished the work.
Posted: 5/05/2012 • Link to this review
My garage door would not open so I called these guys and they were able to fix it for me on the spot. They figured that it was a problem with the sensors and that is not a big deal so they fixed it for fairly cheap. Very satisfied.
Posted: 3/16/2012 • Link to this review
I have to rate El Segundo GARAGE DOOR 24/7 as best ever because every time I call them, they have availability the same day that I call. This is actually very convenient for me and my wife because we work so any time there is a garage door problem, we know we can rely on them to be there that day.
Posted: 8/11/2011 • Link to this review
El Segundo GARAGE DOOR 24/7 installed a new garage door in my house. I am so happy that I made the choice to reach them. I got a beautiful garage door in my house and a prompt customer services. All that with a quote that was within my budget.
Posted: 6/27/2011 • Link to this review
* 24-Hour Service Available