Tim was very professional and polite. He showed up almost immediately after the problem was reported and then solved the issue shortly after he arrived. Fastest and Best Service Ever!
Posted: 6/18/2014 • Link to this review
My plumber, who I trust, referred to a DIFFERENT A/C guys, who said I need a new unit for $2,800. I called Tim. He was able to diagnose my problem the same day and charged $190. Tim's honesty saved me over $2,600!!! Thank you Tim!!!
Posted: 7/04/2013 • Link to this review
We had one of our a/c units replaced by Elite last year and Tim did a very professional job.Then last night we found that there was a problem with our other unit.I called Tim about 9:30 pm .He offered to come over then but I told him today would be fine.He was here took care of the problem in a very timely mannor. We will use Elite when we have to replace that unit. There should be more businesses dependable like Elite. Thank you Tim.
Posted: 6/13/2013 • Link to this review
We have used Elite in the past for service calls, and always felt they were honest. When we had to replace our system, of 20+ years(Heat pump and air handler), we decided we needed to get a few quotes from other as well. Of the three they had the best price for a premium unit. Once we made the decesion to use them they came out the next day and installed everything in a few hours. So far the new system works great. He explained in detail about the warranty and gave us what we needed to register it on-line.
Posted: 12/17/2012 • Last edited: 6/11/2013 • Link to this review
I have two small children and had an A/C unit catch fire while we were at work (VERY LUCKY IT DIDN'T BURN THE HOUSE DOWN), came home to a house temperature of 99 degrees inside (literally). Started scrambling for someone to fix it - Called Tim at Elite on a "word of mouth" referral. It's amazing what a difference it makes when the man that shows up at your house has "skin in the game" as primary owner/operator of the business, Tim - with a family of his own - understood my distress. Having sent my wife and kids away for the night before Tim was onsite the very next morning - drove 30 miles to pick up the needed components for repair - called in extra help and worked late on a friday night to make it happen - HANDS DOWN, FAIR PRICE, GREAT SERVICE, A "LOOK YOU IN THE EYE" KIND OF MAN. As a ROTARIAN - I understand the value of networking and having strong business leaders in our communities. I would give Tim White and Elite Heating and Air 10 stars if the rating would allow. CUSTOMER FOR LIFE!!!
Posted: 6/07/2011 • Last edited: 6/11/2013 • Link to this review
I had used another local business to install the HVAC unit in my home, called for 3 months for service, not even a call back. Tim came out, serviced my unit and told me the truth, I had been sold a three year old unit as new from another local contractor. I would highly recommend Elite, they are honest and dependable. Hard to find honesty these days!
Posted: 2/27/2011 • Last edited: 6/11/2013 • Link to this review