Elite was referred to me by a coworker of mine & I too was very pleased with the service they provided for me. Everyone I dealt with at Elite was very courteous & professional & the movers were just awesome, they got my whole house packed up & loaded in a few hours, & the turnaround time was great, we were not expecting the delivery to arrive so soon since they told us within 14 business days but hey we didn't complain we were relieved it was a quick turnaround. When our shipment arrived we unpacked right away & everything was in the same condition, nothing was damaged or mishandled. Thank you for taking care of our belongings & returning them in the same condition as you took them. So thank you again Elite for the great service you provided i will definitely use you again & it was a pleasure to have used your service. I couldn't have been happier.
Posted: 6/06/2012 • Link to this review
We had an excellent experience with Elite Moving & Storage. From the very beginning my rep was great at providing estimates and helping schedule a multiple location move into a single family. At the last minute our closing was delayed and we had to reschedule both of our moves. Elite quickly rescheduled our move and also arranged storage for one of our homes that had already been rented. The storage fee was amazingly low and we were very pleased with the customer service and professionalism of the team. Christian and hew crew continued the excellent service through our two moves. They took great care in moving everything - from my grandmother's piano to creating a special one of a kind crate to safely move a large, unique piece of artwork. In every aspect of the move our experience was excellent. We are impressed with everyone at Elite and very pleased with the price!!! We will definitely use them for any future moves and recommend them to everyone we know. Thanks to Elite Moving & Storage we were able to have a stress free move and truly enjoy our new home. Thanks for a great experience!
Posted: 8/27/2011 • Link to this review
I had a wonderful experience with these movers. The price that I received was for 6 to 7 hours for my move, and I was absolutely ok with that. When the movers arrived they looked at my things and did give me a new estimate of 5 to 6 hours total. They wrapped all of my furniture with moving blankets and were very careful with my things while taking them down the stairs to the truck. The delivery was easy as I did move to a ground level unit and the entire move was smooth and without any floss. The moved end up finishing everything within 5 hours, that was very nice and honest as they could just take their time and just use the original quote as I already did agree to pay for 7 hours. I am very impressed with the honesty of the movers and the staff of Elite Moving & storage and will use them for all my moves.
Posted: 5/25/2011 • Link to this review
I recently moved from Dallas and I was a little weary using an out of state moving company but the BBB record of Elite Moving did convince to seal the deal with them, and I was pleasantly surprised with the results. They picked me up on February 24th and had me set up in my new place in Chicago in 4 days. Originally they gave me a window of like fourteen days but told me to be ready for sooner delivery, so I left Texas the day they picked me up, I stayed in a hotel for long weekend and they showed up and set me up in my new town home by Tuesday. They are going to be the first call I make if I ever move again for sure.
Posted: 3/16/2011 • Link to this review
My movers were professional, were excellent, very detailed and had pleasant manners. Very responsive to all my needs and concerns. I would defiantly recommend them to someone else. Everything was great!
Posted: 3/09/2011 • Link to this review
I received many price quotes for my move and decided in the end to use Elite Moving & Storage as they seemed to be honest and very detailed in their explanations about the industry and my move. I am also satisfied with the way that my possessions were treated and the professionalism of the crew that picked up the items as well with the 2nd crew that delivered me. The office personal was knowledgeable and was there for me at all times. On each call I've made before scheduling this move I got very detailed information of what should be done and how things should be packed to avoid any damages and insure that the price will not change. I also was able to speak with my sales person after the pick up on more than one occasions and if she wasn't available there always was a manager to answer my questions. My belongings are in a good condition after the delivery and I am not missing a thing. What else you need from your movers?
Posted: 2/04/2011 • Link to this review
I used the Moving Experts to transport items from Chicago to Los Angeles. Turns out they subcontracted my shipment to a company called Elite Moving & Storage. What did I get for my money, poor customer service, broken items, scratch and damaged furniture and missing boxes. What have they done to help locate my items, give me constant lies about some missing Manager named Joe. Since he can never be located I guess he is somewhere with my missing items. In any case. Beware of these people. If I had known they were going to subcontract my shipment I would have never done business with them. Update: They sent me a telescope that belongs to someone else. I told them it wasn't mine but now they are insisting that it is. They are lairs and con-artists. I honestly believe these people stole my property and most likely sold it on ebay. Please don't use this company.
Posted: 2/02/2011 • Link to this review
I recently moved with Elite Moving & Storage from Detroit, MI to TX. I moved once before with professional moving company that ended up ripping me off. Because of that experience I was very worried to use any company for this move and almost rented my own truck to move by myself. Eventually, after a long search for the best company I found elite. Their price was not the cheapest but after my previous experience I decided to spend a little more and hoped to get a better service. Today, all I can say is that I made a great choice. I ended up paying less than I paid for my previous move and got an excellent service. The salesperson was very informative and knowledgeable and very patient and I did call almost everyday with different question. I would recommend this company to all of my friends and will use them again for my next move.
Posted: 10/28/2009 • Link to this review