STAY AWAY Found a great deal through this dealership online through http://TrueCar.com. Called the sales person (Vince) who told me that he could have a car for me the next day. They needed a credit card # for a deposit to hold and get the car. They charged my credit card and the car was not there the next day or the following day. So, I called in and told them that I wanted my money back and was no longer interested in the car. Salesman told me that it was no problem and that they had shredded my credit card information. They never credited my card back. Several weeks later, I get an email from the salesman saying that my car was on the lot and when I called in and disputed, he said, "oh no, you bought the car off of us". "When you gave us the $500 dollar deposit, you paid for the car and that was your down payment". I couldn't believe it, I asked for the sales manager, and he was a complete jerk to me. He basically said, by me giving them my credit card number and the $500 deposit to go find the car, that I was agreeing to buy the car, which is not what I was told by the Internet Sales manger that I talked to on the phone the night I gave them my deposit. When I asked the Sales Manager to put the young lady on the phone who told me that if the car was not there on the lot, that my money would be refunded, he responded by saying, "she no longer works here". The sales manager is Joe and he is a jerk and argued with me for over 15 minutes a
Posted: 12/21/2011 • Link to this review
I recently purchased a 2008 Sonata GLS from Elyria Hyundai. I believe the money I have invested in the car at this dealership is well spent. The warranty for the vehicle is evidence that the dealership and the company stand behind the workmanship and engineering put into this car. The service department has been very accommodating and the free car washes are a nice addition to the purchase. My wife feels comfortable enough with the people at the dealership to return by herself when she has any concerns or questions. Regardless of who she has dealt with, sales or service, she has always left the dealership feeling like they took her concerns seriously and answered her questions completely.
Posted: 4/25/2008 • Link to this review