At the end of November, I completed my rental term on 2 storage units with Empire Storage). I left the units absolutely clean and without any damage. I gave them 10 days written notice to vacate even though the contract calls for 5 days notice. They've screwed me over on my security deposit, broken their own written agreement and Arizona Revised Statutes 33-341 B. I will be suing them over the measely security deposit due to the principal involved and the fact that if they've screwed me, then, they're screwing lots and lots of people and those little measely fees add up to free money for them. Renter beware! By the way, there are many better storage facilities for cheaper rates with some even giving the first month's free.
Posted: 12/03/2008 • Last edited: 1/15/2014 • Link to this review