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We wanted our basement to be stained concrete. Jim and his team did a fabulous job of creating the color and the craftsmanship is the envy of all of our friends. Jim was so courteous and professional!!!
Posted: 9/21/2013 • Link to this review
I chose Engraving Concrete by Design to acid stain the concrete flooring in my condo because I preferred the diamond-grind method for stripping the floors to some of the other vendors I researched. Although I still think the diamond-grind method was the best way to ensure that my floors were absent of some stains left from previous treatments, I was displeased with the reliability of the Engraving Concrete by Design team (they continually missed planned appointments, arrived late, and greatly mis-calculated the length of time required to complete certain tasks ... just wish they would have set my expectations appropriately so we could have planned accordingly) and the apparent inexperience of the company's owner. While the company did return to my home several times to make sure the job was done right (prior to being paid, of course) I was shocked at some of the mistakes that were made: mastic glue left in holes in the floor that created a sticky mess, stain rings from where stain cans were left sitting on the floor, scratches on the new floor from dragging furniture across, choosing materials that caused my neighbors to fear the safety of themselves and their pets due to toxic fumes, chips in walls and furniture, etc. While the final product looks good, and I appreciate the company's dedication to correcting mistakes, the overall project was such a hassle and so wrought with error that I am unable to recommend ECBD to folks seeking their services.
Posted: 4/09/2007 • Last edited: 1/02/2008 • Link to this review