Welcome to European Import Specialists. We are an independent repair facility specializing in repair, service and performance for BMW, Mercedes-Benz, Porsche and Mini Cooper. This includes but not limited to:
Complete Vehicle Maintenance,
Major and Minor Engine and Drive System,
Air Conditioning Service and Conversion,
My name is Kellie Cox.. and I am the owner of European Import Specialists. I have been running this business for over 15 years. I employ two factory trained mechanics with over 45 years of combined experienced. Our technicians possess the skills, knowledge and experience to keep you and your automobile on the road.VIEW MORE »VIEW LESS »
This crew at EIS is phenomenal, courteous and honest they fixed a small problem that could have been a nightmare! From now on knowbody touches our Q7 but EIS!!!
Area Atlanta, GA
Cost Less than $250
Date September 2017
Posted: 9/11/2017 • Link to this review
Kelly and her team have proven to be a capable, reliable and affordable option for maintenance and repair service on both my BMW 5 series (previous) and Audi A6 (currently) post warranty. On top of being professional and knowledgeable, Kelly's team is customer-centric and brings a level of personal attention and detail that you rarely find at other shops. It's a relief having EIS as my automotive services go-to! EIS has certainly earned & secured my future business.
Posted: 8/08/2017 • Link to this review
After taken my Mercedes to European Import Specialist I was most impressed with the process in which they attended to my automobile. I expressed my immediate concern and they took it from there. They looked at it immediately, suggested solutions until they came up with the real problem. Now they had to keep it for a day to do this, but I was really impressed with the way that they keep me in the process. Calling me to inform me of every move, and more importantly how the decision to make the move was formed. They ultimately came up with the problem, the solution and a price that was most suitable to myself. I've done my post service inspection. Ten days of constant looking for the problem to reoccur. Ten more days of subconscious looking. Well they past my test. So the best I can say is if my Mercedes was my child, European Import Specialist would be my daycare!!!!! Thanks to The Car Chick, Destiny and all at EIS for your excellent service!!!
Serviced my headlight system... a must have
Area Atlanta, GA
Date May 2017
Posted: 6/20/2017 • Link to this review
Such a wonderful 1st time experience! I'll definitely be coming back and referring to European Import Specialists to everyone else. Service was amazing and the work on my car was fast and done top notch. Thank you to Kelly and Destiny for all their expertise and help. I'll definitely be coming back. vnguyen
Date March 2017
Posted: 3/17/2017 • Link to this review
I can not say enough about this facility.Kelly was great from the start of my phone call. I was interested in purchasing a BMW X3 and took the vehicle for a PRE PURCHASE INSPECTION. All I can say is they saved me from buying a bottomless pit of repairs that I would have otherwise not known about until too late. I am still looking for a vehicle, but I will not hesitate to bring a vehicle for a PRE PURCHASE INSPECTION any day....it was money well spent....to save me big headaches in the end. They also gave me a GREAT SMELLING CANDLE.....(pound cake) omg. Thank Kelly.
Posted: 11/19/2016 • Link to this review
You won't be disappointed when you bring your vehicle to European Import Specialists. I brought my 2011 BMW 335xi to EIS and couldn't have had a better experience. The staff was knowledgeable, efficient and had a rental car delivered to their facility when I learned they would need it for the entire day. Basically, their staff made my experience EASY! Additionally, I felt their prices were very reasonable. It was important to me to take my BMW to a CERTIFIED BMW Mechanic, one who could "stamp the book" and knew what they were doing. That's what you have by going to EIS. I have used this facility for over a year and have always been very satisfied with the cost and service. Give them a try, you won't be disappointed!!
Area Marietta, GA
Cost $500 - $999
Date April 2016
Posted: 5/10/2016 • Link to this review
Ms. Kelley and the team at EIS are awesome. The clutch burned out on my wife's Mini and I went initially to the dealer. They were indifferent to our situation and ultimately were focused on selling us a new car than helping us fix this car with 35,000 miles on it. The EIS team gave us honest feedback and a fair price. They fixed it in a timely way. They were always straight-up and friendly. And ultimately they significantly beat the price of the dealer. We will definitely go back, and encourage anyone else to use them also.
Clutch Assembly and Flywheel replacement
Area Marietta, GA
Cost $1,000 - $2,999
Date January 2016
Posted: 4/19/2016 • Link to this review
I would highly recommend European Import Specialists to anyone in need of car service for BMW CARS!N They were knowledgeable and reasonable in price ! My car was serviced on time and runs great!
Posted: 2/18/2016 • Link to this review
I have been to many different European Garage's or shops but this one is by far the best one yet! Amazing service, very affordable prices, and good quality work. Looks like i found my new shop.
Posted: 1/21/2016 • Link to this review
When I tell you this spot is the place for the man with no warranty! I am only telling you the TRUTH! The customer service is there, the smiles...and hospitality when you are there in the office. --almost do not want to give 5 starts across the board, because some people may not believe the service can be that good. Priced the right way. You can't beat the prices, and they also make sure not to do anything you did not ask them to do. I have worked with a few BMW mechanics, but this establishment has been the best experience so far. They do not give you extra -they tell you the truth, and keep records of what they told you. They have gone the extra mile for me and kept me on the road!
Posted: 1/11/2016 • Link to this review
I took my newly purchased 7 series to Goodyear Tire to have the radiator flusheed and filled. They were unable to assist me because they didn't have the tools to do the work. They recommended that I take my car to European Import Specialist around the corner. I was skeptical at first. After arriving, the friendly and helpful person at the front desk was quick to assist. She even called a cab to take me to work (which was a huge blessing). After an hour or so she called me to tell me that there was a leaking hose and that they could replace it for around one hundred dollars (I jumped for joy). Anyone who owns a BMW has to understand why :-) I greatly appreciate the fast friendly and affordable service from European Import Specialist and will definitely return for my future needs, as well as recommend everyone I know. Thank you, Thank you, Thank you!!! Brian Womack
Posted: 11/16/2015 • Link to this review
I was skeptical going to service centers other than dealers but one of my friend highly recommended me to this place and wanted to give it a try. I went there around 4pm and told Kelly that my left low beam is not working. Although they were quite busy trying to finish their work she told if its something quick she can ask the mechanic to do immediately. Within a short while she came back replacing the bulb. They charged me only for the bulb (less than $15) which was quite surprising as Im sure dealer would have charged more. Idont have whole lot of knowledge in car service but I did some research previous night around replacing my regular bulbs with xenon HID and asked Kellys opinion. I have seen other service centers oversell but she gave honest opinion and steered me away from not replacing them. Overall great service and experience. Looking at them to perform all my future service needs.
Posted: 9/21/2015 • Link to this review
I was in the market for purchasing a used BMW and a friend of mine recommended me to European Import Specialists to do the pre-purchase inspection. Kelly and team did not disappoint; they scheduled a prompt appointment, offered a fair price for the service and best of all, were very thorough in the inspection leading them to discover the mechanical problems that I wasn't aware of. The car that appeared to be in good condition from my aesthetic eye, was actually in need of costly repairs to function well. European Import Specialists presented these to me and ultimately led me to pass on purchasing the car and to find something that suited me better. I'm very grateful for their service.
Posted: 9/15/2015 • Link to this review