I brought in a diamond to be mounted on a ring. They issued me work order receipt, but didn't describe the unique diamond characteristics. Although I should not have accepted the receipt, the smooth talking salesperson assured me that it was in good hands. Upon pickup, I immediately noticed that the diamond was switched for a much lesser quality one. When asked what happened to mine, they tried to convince me that it was. Since my my work order receipt didn't clearly specify size of the diamond, an approximate color and clarity, and most importantly at least one characteristic of the diamond which will guarantee positive identification, I'm out of luck. Take these precautions before doing business with them!
Posted: 7/18/2013 • Link to this review
I was looking for one of a kind mothers day gift, and entered Ewa Art. They have great merchandise and helpful and friendly staff. Their jewelery is truly one of a kind. most things are hand made and beautifully detailed. Prices are cheap, and any repairs are free.
Posted: 5/15/2008 • Link to this review