THEY RUINED MY CAR AND WON'T DO ANYTHING ABOUT IT!!!! I drive a Porsche Cayenne, and thanks to this car wash it is RUINED. I watched through the window as my car went into the wash, and as it turned the corner to enter the wash area, I saw it bump violently up and down, as if it had hit something. When it came out, the guy drying it off pointed out to me that two of the tires and wheels were severely damaged. Two of the rims on one side were scratched badly, and the tires surrounding those rims both each had a huge bubble in the rubber. I took it to a tire place, and they told me that those bubbles in the tires were caused by some sort of impact, or "pinching," and that it is very dangerous to drive on them in that condition. NOT ONLY THAT, but they left the sunroof open while washing my car! They dried the interior superficially so that I wouldn't notice, but the water had already seeped into the leather. My leather interior is COMPLETELY water damaged. When I went back to talk to the owner, I spoke to someone named "Alex" who claimed he is not the owner, and would not give me the owner's name. Alex told me that I "do not have a case against them" because I would have to call him to testify and he would say the damage was not caused by the car wash. He said theyd do NOTHING about the damage. My car is severely damaged and I have to pay thousands of dollars to fix it. DO NOT GO TO EXPERT CAR WASH THEY ARE DISHONEST, WILL DAMAGE YOUR CAR AND WONT TAKE RESPONSIBILITY!
Posted: 3/31/2010 • Link to this review