At Experts in Construction & Home Improvements, LLC, our goal is to not only help you design, build, and remodel your dream home, but to make the process easy and enjoyable for you. We are a full-service design/build/remodel company with a wide range of experience. We can help you with the many phases of construction and remodeling: from city permits and architectural drawings, to full demo and installation of all flooring types, full kitchen/bathroom remodels and designing, all electrical and plumbing, full service room additions, home improvements, and much more. No job too big OR small!
Our excellent reputation and long list of satisfied clients attest to our superior craftsmanship, attention to detail, excellent customer satisfaction, clear communication, honesty and integrity. We are licensed (AZROC #269893), bonded, and insured and please feel free to ask for our.. client referral list. We are based out of the Phoenix Valley area in Arizona but our services are nationwide.
Hiring Huey Santos to remodel our master bathroom was a difficult and unpleasant experience. The "5 to 7 day" job took 13 days over a period of 5 weeks. His crew continuously made mistakes starting on the first day and they had to rework most of their work at least once. There are still problems with their workmanship. Because Huey's team couldn't get it right the first time they ran out of tile and the replacement tile doesn't match. One of the shower benches puddles water because a metal edge was installed too high. Thin-set oozed out from under the tile, is higher than the grout and doesn't match in color. Huey refuses to correct all of his mistakes. Update! Actually Lowes wanted Huey Santos' Experts In Construction & Home Improvements to schedule our job for 2 weeks. But Huey insisted that he could do the job in "5 to 7 days". We both remember that clearly. Lowes supplied enough tile, Huey's team reworked it 4 times, used it all up then needed more which doesn't match. Huey absolutely refused to come back to solve our remaining issues. Within 90 days of of Huey completing the work the grout in the shower floor began to fail. We had another contractor out to replace Huey's bad grout job. The new contractor said he couldn't do it and stand behind his work because the floor tile was "set wrong". He showed me how the floor is uneven by the failure. Huey's floor job needs to be redone, he didn't know what he was doing. So Huey is both incompetent and dishonest
Area Gilbert, AZ
Cost $10,000 - $14,999
Date July 2017
Posted: 9/15/2017 • Last edited: 11/12/2017 • Link to this review
Well unfortunately it was a nightmare job from the beginning. We never met with you prior to the job to tell you a timeline and definitely did not tell you the project would only be 5-7 days. And it was very hard to concentrate on the job at hand because you were overly aggressive with your temper and yelling at my crew from literally the second day. Never in my 15+ years doing this have I ever encountered such a client. You sat at the table and starred at my crew and I as we came in and out daily in a very uncomfortable manner. It was so bad we almost had to call the police and we even had to get a third party involved and had to have you removed from the house everyday following that just in order for us to finish the job. The environment was very hostile and was not a present place to try and finish our project properly. Seeing as you hired Lowe's store directly and they miss ordered your materials I find it hard to put the blame on us for any mistakes on materials. We have NEVER refused to come back out and fix any issues but at this point seeing as you cannot communicate accordingly like a functioning adult, Lowe's saw it fit to get someone else in there to correct any issues. We are a very professional company and I find it appalling you have the nerve to write a review on us without putting a single blame on yourself. Its clear from ALL our other clients' satisfaction, that the blame is solely on you for this job. Sorry we could not fulfill your project fully but seeing as you have some anger issues its probably best that we didn't. Thank you for your opinion though. It was a learning experience.
Huey is expert in analyzing the situation. I have used Huey twice for various projects like drywall issues, concrete work and painting etc. His price was very fair. He and his men showed up on time and worked very hard to complete the job in two days with minimal disruption. The finished product was incredible. Huey is honest, trustworthy and treats his crew with kindness and respect. You do not need to look any further that of Huey for your Home improvement work!
Posted: 2/12/2016 • Link to this review
I can't say enough good things about Huey and the ECHI crew. Huey did a master bedroom and bathroom addition to my home, along with knocking out a wall between the living/dining areas and some other, smaller updates (new hardwood floors, carpet, windows, etc.). Huey and/or his crew always showed up on time (or early) and did their work quickly and as quietly as possible. I lived in the home during the renovation and always felt comfortable with them there. Huey is very thorough, will explore ideas with you and treats your home as if he is caring for his own. Perhaps the icing on the cake was how clean they were...tidy construction zone might sound like an oxymoron, but that's how I would describe it. I've referred Huey to several close friends, family and co-workers and everyone has been happy with him, his crew and the results.
Posted: 1/28/2016 • Link to this review
Found ECHI through kudzu, and was one of four contractors I contacted. Huey was out in a few days for an estimate, and was going to be our choice even if he was slightly more than the others...he wasn't. His estimate, which he stuck to, was less than the others. The work exceeded our expectations, and was finished in a few days. Professional, prompt, affordable and first call for our next project.
Posted: 7/04/2013 • Last edited: 4/16/2015 • Link to this review
My mission was to repair and update my daughter's condo (sadly neglected over the last six or so years). The long list of items included everything from removing the awful popcorn ceilings to replacing all of the plumbing fixtures in the entire house. After researching several contractors then narrowing my list to four for interviews, I selected Experts in Const. & Home Improvements LLC. I made the right choice! Although it took a bit longer than I expected and there was a bit more work needed than I anticipated (the tiles in the bathrooms had to be replaced because of internal water damage) I couldn't be happier. Huey Santos' work is impeccable, his prices are fair, his business ethic beyond reproach. There is nothing more valuable to me than having a service person (contractor, plumber, etc.) that I can trust with my budget and my home.
Posted: 8/31/2011 • Last edited: 5/12/2014 • Link to this review
I highly recommend Experts in Construction and Home Improvement to anyone who has a home improvement need. Huey has completed two jobs for me over the past two months. In both cases he treated me and my home with the utmost respect and he delivered on every thing he said he would. His pricing is very reasonable and competitive. His workmanship is excellent. I am very pleased and proud to show off the bathroom Huey remodeled for me. I will be using Experts in Construction and Home Improvement for any and all of my home improvement needs.
Posted: 4/03/2011 • Last edited: 5/12/2014 • Link to this review
I went with this company based on the rave reviews written here. Imagine my disappointment when Heuy did not show up for his appointment at my house nor did he call to cancel. When I tried to call him, thinking perhaps he was lost, he ignored my call and let it roll to voicemail. So, now I search for another provider who will hopefully come and fix my drywall.
Posted: 2/08/2011 • Last edited: 5/12/2014 • Link to this review
Huey responded to my inquiry through Kudzu immediately. He came out to look at my den within a couple of days and provided an estimate within 2 days of coming out. His estimate was very fair and I decided to go with him. He finished the job in the 3 days that he quoted and the price was exactly what he said it would be. There were no surprises. I am very happy with his work and I plan to obtain more quotes for additional work in the future.
Posted: 2/02/2011 • Last edited: 5/12/2014 • Link to this review
My husband and I needed a dishwasher installed in our house (which had never had one) and we had some leaky plumbing below our sink which had caused a moldy, warped cabinet base. We called several companies. Three of them rescheduled (most were after the appointment time), one rescheduled more than once and another didn't even show up! Huey showed up on time and gave us a very reasonable estimate. He is very professional and we are extremely pleased with his work. We will definitely be using his company again for other projects around the house.
Posted: 1/06/2011 • Last edited: 5/12/2014 • Link to this review
Huey did some remodeling for us. Remodeled our bathroom and installed work floors throughout our home. He did a great job! Excellent price, craftsmanship, and quality. I definitely recommend!!
Posted: 12/10/2010 • Last edited: 5/12/2014 • Link to this review
Huey was fantastic and transformed my bedroom into a room that I love again. I would not hesitate to use his services for any job around the house! Honest and hard working handyman!
Posted: 7/05/2010 • Last edited: 5/12/2014 • Link to this review
Huey the handyman is great! He came out on time as promised to give an estimate. Then when time to do the job (which was replacing the rotten wood around our outside porch), it was done promptly and done well. The area was left neat and clean. I will definitely call him again for my next project!
Posted: 5/21/2010 • Last edited: 5/12/2014 • Link to this review
I got a quote for several small projects around my new home in Scottsdale. I got a great estimate from Huey and he started with a plumbing/kitchen issue. His carpentry and plumbing skills were excellent. He stood by his estimate even when the scope had to be adjusted based on what he found in the wall. I'll definitely go back for my other handyman-type projects. You can't go wrong with this team.
Posted: 4/23/2010 • Last edited: 5/12/2014 • Link to this review
I was very pleased with the work completed on my rental home. The price/speed/quality equation often requires a lessening of results in one factor to achieve one or more of the other factors. With Experts in Const & Home Improvements LLC I was able to achieve my speed and cost goals with above average quality. I am happy to recomend Mr. Santo's organization to any in need of construction /remodeling services. He sealed my flat roof, repaired drywall and ceilings seamlessly, leveled the concrete pad and installed tile flooring and replaced the toilets without any issues. He was always pleasant and professional to work with.
Posted: 3/19/2010 • Last edited: 5/12/2014 • Link to this review
I hired Huey on a friend's recommendation to finish several projects in my house - painting, fix some tiling, install a French door -- and all the work was done professionally and on-time. People make all the difference, and Huey was a pleasure to work with and is dedicated to make sure everything is done the way you like it. Would recommend and use again!
Posted: 3/15/2010 • Last edited: 5/12/2014 • Link to this review
Over 15 years of professional remodeling experience with a bachelors degree in construction management to help run a successful business with the the proper etiquette and ethic. We are involved in residential and commercial projects, that many prestige clients have already enjoyed. Join the list of satisfied customers. AZROC# 269893. Licensed, bonded, and insured.
Winner of Kudzu's Best of for 2012, 2014, and 2015
WE USE ALL ECO FRIENDLY MATERIALS ON ALL OUR JOBS. FROM PAINT TO EQUIPMENT WE TRY TO BE AS ECO FRIENDLY AS POSSIBLE WHEN AVAILABLE.