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EXPRESS OIL CHANGE & Service Center is one of the leading automotive service providers in the South with over 170 locations across ten states. Throughout our 31 year history, our oil change process has been refined to give our customers the quickest oil change around while still providing the highest quality service and premium vehicle maintenance checks.
Each and every EXPRESS OIL CHANGE & Service Center houses a full-service automotive mechanical department staffed by.. experienced technicians. Our ASE-certified technicians provide total car care through the use of state-of-the-art equipment and premium parts.
Our commitment to you, our customer, is quality work, friendliness, and integrity in everything that we do. At EXPRESS OIL CHANGE® & Service Center, quality work, friendliness, and integrity means:
* We won't pressure you to buy any service or parts
* We won't waste your time - our oil change service is quick and convenient - you wait in your vehicle and you never need an appointment
* We won't deeply discount our oil change prices only to add-on fees or cross-sale additional services
* We won't recommend any service that is not immediately needed
Give us a call today!
I have been coming to this Express Oil for years. They do almost all kinds of car repair not just oil. The price is fair and the work is quality. When they recommend something that your car needs, the car really needs it. There is no pressure and they just want what is best for your car and there is a respect that you are not made of money!
Posted: 1/21/2014 • Link to this review
So, I had to get brakes for an Avalanche. I went to this place and it was GREAT! I'm so used to sales pressure, lying and sky high prices when it comes to vehicle maintenance and repairs. I was REALLY pleasantly surprised that there was no pressure, they showed me what was wrong by bringing up car specifications for my specific vehicle on the computer and showing me the corresponding problem on MY truck, they gave me options and let ME decide, they did a great job and afterwards I looked up the pricing on the parts and it was all very reasonable pricing. I said I would write a review for them as I was really happy - and it's a couple of weeks late but definitely wanted to let others know.
Posted: 11/19/2013 • Link to this review
I intially came to Express Oil Change for an emissions inspection and diagnostic service of my work vehicle. They determined my Catalytic Converter was faulty and suggested a tune-up of the vehicle. They assured me they could replace and repair everything the same day upon my approval of the estimate. Approval was given and the head mechanic went to work. The manager called that afternoon, stated everything was in working order and I could pick the vehicle up before closing. I was very satisfied with my first experience with this establishment. A week later the same vehicle broke down. It had nothing to due with the previous repairs. I was given an estimate and a promise of delivery again. Once again everythinng was presented as promised. I am very happy repeat customer of this establishment. Thanks Scott and Jeremy, I appreciate the excellent service.
Posted: 2/28/2013 • Last edited: 3/27/2013 • Link to this review
We use them regularly for oil changes and basic maintenance, but we haven't really had any major issues. Our Acura MDX which had issues starting and seemed to be draining the battery. We first went to Express Oil Change and had them test the battery and alternator -- both tested just fine, though battery was low so they charged it for free. A month later we were still having the same problem, so we went back and explained the situation to them. They ran a full electrical diagnostic test and needed time so they drove me home to wait (very nice!). At close of business they had identified where it was, but couldn't figure out the source of the problem. They charged me for one hour of diagnostic time and scheduled time for the following week to review. The following week we returned and got the same guy so avoided having to explain the situation again. After another hour of diagnostics, he determined they didn't have the right equipment with the appropriate level of sensitivity, so recommended we take it to the dealer as they do. They didn't charge for this additional time since they weren't able to progress any further than the first visit. How refreshing to work with a company so honest and with great integrity! We will continue to use them.
Posted: 2/18/2013 • Last edited: 3/27/2013 • Link to this review
I have been going to Express Oil Change for about a year now and I am very happy with the service. The regular maintenance on our cars is always done quickly and professionally. We have our Mercedes SL500 serviced too and the parts and synthetic oil it requires are readily available. The repairs are done on time and on budget. The service manager Bobby is always available to answer questions and give recommendations. It is great to be able to have a shop we can trust for all of our cars needs.
Posted: 12/13/2012 • Last edited: 3/27/2013 • Link to this review
I took my car in today to have the oil changed before a planned vacation. This was my third attempt to do so, and I had all three of my children with me. So it wasn't something I was terribly excited about. The other places I tried had a 2 + hour wait. Not only did they take me immediately, but I stayed in the car with the kids for the entire 10 minutes it took them to change my oil, wash my window, lube my doors, and check all of my other fluids. Not having to drag my 6, 3, and 1 year old in was well worth the trip, and the hassle of going 2 other places first. They also gave me a coupon for half off my next oil change! The guys were all super nice too. I will never go anywhere else to have my oil changed!
Posted: 6/21/2012 • Last edited: 3/27/2013 • Link to this review
For more than eight years I've had my emission testing done here. It was not until this past year did I experience and atmosphere feeled with warmth and genuine concern for an individuals well-being. The new manager that took over this past year is very kind and his actions are heartfelt. The customer service of the staff is outstanding!!!
Posted: 12/09/2011 • Last edited: 12/14/2011 • Link to this review
This was my first visit with Express Oil Change and was I Impressed from the time I was meet on the lot till I meet the Manager Mat who is also the Technician they told me what my car was Recommended not Needed like everyone else tells me to all the services they provide I will be back and Recommend that if you want GREAT service go and see Mat at Pleasant Hill Rd
Posted: 7/14/2011 • Last edited: 12/14/2011 • Link to this review
I have routinely used this location for oil changes and very basic service. In some rare cases (water pump going out, etc.), I went there in a jam and they got it done the same day! Don't think for a second that a dealer is always better (I could understant that if you had a Honda, Toyota, Benz, or Ferrari)! But these guys know a lot about Amerian cars! I had our vehicle at a nearby top-of the line collision shop after a major accident and they missed some critical components of the steering. We went here for a standard brake job and they caught it and they handled the insurance and we were very pleased. They have EARNED my business, which is hard to do.
Posted: 4/07/2011 • Last edited: 8/12/2011 • Link to this review
this was the first time using this location. They staff was friendly. The service was quick. The waiting room could be a little more attractive but since I didn't have to stay there long, it wasn't an issue.
Posted: 10/19/2008 • Last edited: 8/01/2011 • Link to this review
I have used them for oil changes, fuel injector cleanings, minor engine work (replaced oil pan gasket), I have always enjoyed the honesty and candor about issues related to my autos. As a chain, I have enjoyed less than stellar service at other locations, which is the only reason for my lower than perfect score.
Posted: 4/04/2006 • Last edited: 8/01/2011 • Link to this review
When we perform an oil change on your vehicle, each and every drop of used oil that we remove from your vehicle is recycled. On a regular basis, used motor oil is removed from our environmentally-safe receptacles by companies that specialize in the recycling of used motor oil. This process helps ensure that used motor oil does not end up in landfills where serious soil contamination can occur.